Government guidance currently permits public gardens such as ours to open for local exercise. The Garden will be open during March, Thursday - Sunday each week. Please ensure you comply with current government guidance when planning your visit: https://www.gov.uk/coronavirus

Please be aware that in the event of severe weather conditions likely at this time of the year, the Garden or parts of it may be closed at short notice for your safety. If this is the case, we will endeavour to let advance bookers know, by email, and in case of part-closure, a reduced admission price will apply.

Please note that we’ve made some changes to how we operate to reduce the risk of spreading coronavirus. These include:

– We ask you please to follow government health advice and do not visit if you are showing any symptoms of coronavirus. To find out more about these, please visit the NHS coronavirus pages at https://www.nhs.uk/conditions/coronavirus-covid-19/

– We are implementing social distancing measures to ensure government guidelines are adhered to, including a one-way route past our till point, as well as into and out of and around the Garden. Please be aware that our temporary exit route is not suitable for those with mobility difficulties.

- Our Café is open, operating a simple takeaway service 10am-3.30pm.  The maze is currently closed but all other areas of the Garden are now open.  Last admission is at 3pm (3.30pm weekends) with the Garden closing at 4.30pm.  You can buy from our shop and plant sales 10am - 3.30pm, with last orders in the Cafe at 3.30pm.  Dogs on leads are very welcome, as usual. We have a small number of picnic tables on site.

– We will only be accepting payments by debit or credit card. Cardholding members of Historic Houses and Rococo Garden Friends will be welcomed free of charge, as usual. RHS members are welcomed free of charge from 1 March;

– We have installed temporary perspex screens at the till points to enable transactions to be carried out more safely;

– Doors and gates will be left open where possible to minimise the touching of surfaces and a regular schedule of cleaning of touchpoints will be in place.

- We can only allow one email address per booking and we are limiting each booking to 6 tickets in total.   Children under four do not require a place to be booked for them. The personal information we collect will be stored safely and legally and retained as required by the NHS Track and Trace scheme.

- You will be given a choice of a 30 min arrival time slot during the day - once allocated, please arrive at any time during this 30 min time slot. We would like to avoid everyone arriving at the beginning of each slot ideally. You will need to bring your confirmation tickets with you to show on arrival.  We will take payment for admission (card payments only) or ask to see your membership card (eg for Friends of the Garden or Historic Houses) when you arrive. 

We look forward to your support – and remember, every penny you spend helps support our charity through these difficult times. If you haven’t yet and would like to donate, please visit https://www.rococogarden.org.uk/news/2020-appeal-update/