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Ticket Type Sales End Price Fee Quantity
Disability Awarness Training
General admission
1 hour before event starts £49.00 £3.38

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Event Details

This course will provide an awareness and appreciation of the various types of disability, the necessary disability etiquette used to avoid discrimination, promote good customer service and interaction with disabled colleagues and staff. Sessions are highly interactive, using quizzes; DVDs and exercises that are thought-provoking; invite discussion and promote awareness

Who should attend?

This course is suitable for customer-facing staff and management, and also anyonewho may come into contact with peoplewho have sight loss.

Course content:

  • A look at the history of disability and segregation
  • An overview of legislation
  • An understanding of the medical and social models of disability
  • Simulation exercises providing an appreciation for disability issues
  • An understanding of the barriers that disabled people face when accessing information and services
  • How to avoid discriminatory behaviour, terminology and improve interaction with disabled people. 

If these are the types of questions you find yourself asking, then the course is for you.

  • What is the best way to support disabled people?
  • Will certain language cause offence?
  • How do I guide someone with sight loss?
  • How can I ensure my business is accessible for disabled people?
  • What adjustments do I need to put in place?

Delegates will leave with an appreciation of disability issues; understand the barriers disabled people face when accessing services and help them to speak to, serve and interact with disabled customers and colleagues.

RNIB are also running a Visual Awareness course on the afternoon of 5th December.  Why not make a day of it and ernol on the course.

Visit our website to find out more on other training courses offered by RNIB.

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Do you have questions about Pan-Disability Awareness Training ? Contact Royal National Institute of Blind People

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When & Where

105 Judd Street
WC1H 9NE London
United Kingdom


Royal National Institute of Blind People

About RNIB

 We’re one of the world’s leading disability agencies. With nearly 150 years’ experience of working with disabled people, we’re uniquely placed to offer solutions to the challenges your business faces.

 Our values

 We strongly believe that a good product or service must be accessible to all, but our offering goes well beyond traditional models of corporate social responsibility.

 We aim to help businesses to maximise the value of their products and services by opening them up to the 12.2 million disabled people in the UK. In fact, households which include a disabled person have a combined income of £212bn after housing costs, making this a market segment that no business should ignore.

 What your business means to us

 Our business services are an integral part of RNIB. We invest all of the income we receive back into the vital services we offer as a charity.

 Our services directly provide support to people from the point they are diagnosed with sight loss, so no-one has to face the future alone. By working with us, not only are you going to engage a world class solution to your organisation’s accessibility needs, you’re also playing your part in supporting blind and partially sighted people in the UK.


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Pan-Disability Awareness Training
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