PAPS (Pre-Action Protocol Letters)

When progress stalls and you’re not being heard, a Pre-Action Protocol (PAP) letter can be a powerful tool for challenging unlawful decisions and holding services to account. But when is it the right time to use it?

Join Sunshine Support for a clear and empowering webinar that demystifies PAP letters, helping you understand the legal framework, your rights, and the steps you must take before pursuing judicial review. Whether you’re tackling issues in education, SEND, health, or local authority decision-making, this session will equip you to take action confidently and lawfully.

We’ll explore:

• What a PAP letter is and when to use it
• How PAPs fit into judicial review
• Language, structure, and evidence.
• Timelines, expectations, and realistic outcomes
• Common mistakes and how to avoid them

Perfect for parents, carers, young people, and professionals who need to challenge decisions and ensure accountability.

Knowledge is power and you have more rights than you may realise.

The important bits you need to know:

• All webinars are recorded except where we explicitly state they will not be
• When you sign up, we will send you the link to the webinar. You’ll get reminder emails in the run-up to the event so long as you don’t unsubscribe from Eventbrite emails
• When you join the webinar your camera and microphone are automatically turned off so we cannot see or hear you.
• If you are delayed then don’t worry about joining late.
• If something comes up and you cannot make it then don’t worry as all ticketholders are sent a link to the recording of the webinar the next day. This is then available to you for 30 days.
• Slides, references and CPD certificates are also sent out the next day.
• Join live and you have the chance to ask any questions you might have.
• Any questions or queries, then please email them through to events@sunshine-support.org.uk

DISCLAIMER

The views expressed in the webinar are of the presenter and not Sunshine Support as an organisation. The information detailed on this page is accurate at the time of publishing. We reserve the right to change the speaker at any time. There maybe events outside of our control that contribute to this and our intention will always be to ensure the webinar goes ahead and meets the brief as closely as possible.