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Parent Supporter Training
Are you a parent of a child born with a cleft? Would you like to help other parents who have a child with a cleft? If so then our Parent Supporter Training is ideal for you.
Parent Supporters are trained volunteers who provide peer support to new and expectant parents of children with a cleft.
This role is crucial in providing information, signposting people to services, and peer support, especially emotional support. This can be provided by telephone, email, social media or face-to-face.
While Parent Supporters do not give out medical advice, they can draw on their own experiences as well as their training from CLAPA to help with questions and uncertainties about everything from feeding woes to dealing with surgery. Most of all, CLAPA’s Parent Supporters provide a listening ear and reassurance that the people they support are not alone.
In addition, Parent Supporters maintain regular contact with CLAPA and complete a simple confidential feedback form for every contact they receive, which helps CLAPA to improve training and monitoring practices.
Parent Supporters are an absolutely vital part of the support network for people affected by cleft in the UK, and CLAPA will continue to maintain and grow this service for as long as possible.
As one parent said of her conversations with Mel, a Parent Supporter:
“When I talked to Mel I didn’t know [my daughter]. I didn’t know how resilient she would prove to be and how much strength her smile would give me. I needed to feel that I could do this – and that is exactly what Mel made me believe.
“I still have her number in my phone and I find it hugely comforting that I can call her at any time as our cleft journey progresses. I will always be so grateful that she was there when I needed her.”
Any questions about the training should be directed to Gillian McCarthy, Senior Regional Coordinator - Scotland on either email@example.com or 07586 045402