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ALERT:

All tickets are sold on a non-refundable, non-transferable basis. Please ensure you have selected the correct ticket(s) prior to proceeding to checkout.

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Morning Session: 7am – 9:30am, Drop-In session, no booking*

Day Sessions: Booking via Eventbrite required

10:30pm – 1pm

2:30pm – 5pm

Evening Session (Adult 18+ only): 6pm – 8pm, Drop-In session, no booking*

Evening sessions are available on Mondays, Wednesday. Thursday, Fridays only.

Vacate water time is 30 minutes after last entry.

*On busy days we reach capacity quickly and operate a managed queue.

Cancellations and Refunds

No refunds are availble.
Only Season Ticket holders can cancel a booking. They can cancel up to 24 hours before the event, via the Ticket.
Tickets are not transferrable.
Please ensure tickets are correct before making your purchase as errors identified after checkout are not eligible for refund.
Refunds are not given for non-attendance at an event; if incorrect tickets are purchased; or for weather related breaks in service, except when we close the entire facility.

Tickets

We release tickets on Mondays at 12pm for the following 7 days (Tuesday to Monday).
Season Ticket holders must tap their wristbands on entry.
Concession ticket holders and Carers** must present their proof of eligibility on entry.
All swimmers and spectators must obtain a ticket.**Being a parent does not constitute being a Carer in itself.

Children

Chridren 8+ years are welcome at the Lido without an adult.
Adults must accompany babies and children under 8 years.
When in the water, babies and children under 8 years must be supervised by an adult also in the water.

Useful information

Swimmers must vacate the water 30 minutes after last entry.
Concession eligibilty: www.cityoflondon.gov.uk/hampsteadheathswimming
For our swimming rules and for further information about swimming on Hampstead Heath please visit www.cityoflondon.gov.uk/hampsteadheathswimming

Parliament Hill Fields Lido (Tues 12 Aug - Mon 18 Aug)