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Patient-Centred-Sales -BEST CHOICES-May-2020

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Location

Bicester

OX26 3HA

United Kingdom

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Refund Policy

No Refunds

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Description

Are you ready to start doing more valuable treatment plans?

"In the two weeks since I did BEST CHOICES, I have generated extra £30,000 and I didn't feel like I was selling. Thank you." Principal Hertfordshire

Patient centred sales -BEST CHOICES In a nutshell

Why attend

Because you want to improve your communication skills so that you can provide better quality higher value treatment and avoid complaints and being sued.

What you will learn

A unique framework, using the phrase BEST CHOICES, that will simplify your examinations and treatment plan presentations and increase treatment uptake

How the workshop is delivered

We use rapid learning techniques, you have the opportunity to feel, think, watch and do, so that the learning is completely integrated for you to use immediately you return to practice.

Applications

This course is designed to improve communication with patients and can equally be used to enhance relationships, communication and understanding with the team members, friends, family and your partner or spouse.

Imagine for a moment, a conscientious talented person, just like you, who wants to develop their career, do and be their best for patients. Frustrated by the system, chasing targets, working long hours, fearful about being sued, underpaid and undervalued, tired frustrated and stressed, yet still keen to develop by confidently providing more private treatment, with complete clinical freedom, building an incredible support team and being able to earn more.

Now imagine that same person who has learned how to effortlessly discover their patient’s wants, needs and preferences. Their patients are involved in designing bolder treatment plans than could be imagined, they commit to treatment, pay willingly attend their appointments and refer friends and colleagues. The income and profit goes up along with patient satisfaction and a sense of fulfilment while stress levels and time at work goes down.

Have you heard or seen information that you felt is true, indicating that is only possible to have really happy loyal patients when you put as much time and emphasis on learning rapport, communication and being able to speak “patient language” as developing clinical skills?

What difference would it make to you, your career, team and family when you discover, learn and use effective influential patient centred conversation? You will know that Patient Centred Sales-BEST CHOICES is an approach that is not taught at dental school and is only taught to aspirational and successful dentists and their team members?

Patient Centred Sales -BEST CHOICES is a unique workshop that will give you a simple and effective framework for you to improve your relationship with patients, discussions about treatment, increase treatment plan conversion, value and increase the number of new patient referrals.

Do you. . .

  • Get frustrated when patients “Think about it” and want to be excited when patients go ahead with treatment?
  • Feel disappointed when your patients choose the cheapest and want to be able to help them choose the best?
  • Think patients are confused by multiple treatment options and you want to simplify the decision?
  • Feel frustrated that you are not providing the types and standard of treatment you are trained to and want to feel fulfilled by developing the range and quality of your clinical skills?
  • Get fed up with being broke and want to earn more money?
  • Want to do more interesting and rewarding private dentistry and less NHS?
  • Want to attract more of the patients you look forward to treating and see fewer heart-sink patients?
  • Want a significantly better quality of life and less stress and drudgery?
  • Want rapid and sustainable results, instead of slow incremental progress?
  • Worry about complaints or being sued and want to be able practice dentistry with clinical freedom and peace of mind?
  • Want to improve your CV and career prospects or change the practice you work in?

Do you want. . .

  • Patients who engage with your treatment plans and who are ready to buy instead of waiting?
  • An increase in private treatment plans and to become less reliant on the NHS?
  • Patients that select the best rather than the cheapest?
  • Patients who understand their options without lots of questions?
  • To have pride and not be ashamed of the standard and quality of work you are providing?
  • To earn more money, be more profitable and work fewer hours instead of being what you have now?
  • More interesting and rewarding dentistry in place of what you currently deliver?
  • See fewer patients, a maximum of 1-10 a day instead of 20-30?
  • To improve your CV and become more employable and move from your current practice?
  • A patient care coordinator (PCC) or team member to share the responsibility and lighten the load?

Whatever your motivation, Patient Centred Sales -BEST CHOICES will enable you to leave behind all your frustrations so you can get to where you want to be.

We understand that you may be looking for the next step in your career though following the correct conversational procedures or discovering new options and approaches to patient discussions. This workshop will give you want you the security you are looking for and the springboard to make changes.


Because this programme has been designed by dentists for dentists, you will be able to treat your patients as you have always done, with improved results. You can choose if you want gradual improvement with similar yet improved outcomes or if you prefer, you can use the BEST CHOICES framework to redesign the patient journey in your practice so that it is new, unrecognisable and offers your patients a fabulous and totally different experience. You choose how you implement the content.


If you want to confirm what this workshop will achieve for you, read our testimonials.

Analyse the numbers, you will be certain the return on investment makes the two-day investment exceptionally good value for money. Imagine and recognise how excited, proud and confident you will feel at the end of a significant course of treatment when your patient thanks you, tells you what a fantastic improvement you have created for them. They now love their teeth, smile and confidence and it is all down to you and your ability to offer BEST CHOICES.

If you wanted to you could also get logical about attending this workshop and realise how the numbers stack up and it makes such good sense for you and your team to attend.

"In the two weeks since I did BEST CHOICES, I have generated extra £30,000 and I didn't feel like I was selling. Thank you." Principal Hertfordshire

"In the month following the course I have done 4x as much private work than in the months previously” Associate Oxfordshire

“We have recorded a 46% uplift in our sales within four weeks, all our dentists now want to go on this course.”

“I wish I had met Jane 10 years ago, I could have saved my self so much stress.”

Bertie Napier Principal Hertfordshire

“I wish I had done the training when I first met Jane, I have wasted so much time and money. In the last couple of years, I haemorrhaged 100's of times what it cost me to do the course and I made back the course fees within 1 week!! I was a busy fool.”

JL Associate Buckinghamshire.


Are you ready to take the initiative right away, decide and press the order now button just because you know that there is no time like the present and that you love to make a swift decision.


Or, would you prefer to think about it for, read a little more of the content below to have just enough understanding before you choose? That is perfect too, you will know when, now, is the right time to decide.


By now, you may have already decided to attend Patient Centred Sales -BEST CHOICES because you intuitively know, in your head, heart or gut that this workshop is the best and next step in your career. Alternatively, you may have been recommended by a friend you respect who has done the course or because you have read testimonials and want to get the same incredible results as the other delegates

Whatever has brought you to this place you will recognise that attending this workshop will take you to where you want to be and away from all the problems in practice.

The most methodical way to proceed is to take the next step and register you and your team using the green button, then your conformation and registration information will appear in your in box immediately.

If you want alternative ways to register and pay, you can call us on 07989 757 884 or e mal Jane@IODB.co.uk

Whatever your motivation, Patient Centred Sales -BEST CHOICES will enable you to leave behind all your frustrations so you can get to where you want to be. Patient centred sales is a unique 2-day training programme that will show you a simple communication framework that will enable you to do better quality dentistry, earn more money how you can earn more money and enjoy your work by putting your patients first

"Patient centred sales, is a unique and essential dental business master-class for the whole team"

We work with people who want:

  • To be more confident
  • To be proud of their dentistry
  • The best for their patients and team.
  • To have an easier and fulfilling life by involving and developing their team.
  • To be successful, recognized and remunerated for doing great dentistry.
  • To be continually learning, improving and raising standards.

Patient Centred Sales-BEST CHOICES Is for people who believe:

  • Their patients deserve the best care and treatment.
  • That teamwork and learning are the keys to a successful practice
  • Their patients’ health and appearance improve, as the team learns
  • That improved communication results in a successful practice.
  • There is an easier way

We promise that as a result you will

  • Be more confident
  • Sell more, higher quality, treatment.
  • Have an outstanding team.
  • Happier patients and fewer complaints.
  • Enjoy work more, feel less stressed, more time, more money, more joy

What you will learn

  • Ways deep trust, rapport and lasting relationships with your patients in less than 60 seconds.
  • Non-intrusive questions that create profitable opportunities
  • How to discover your patient’s motivation for treatment
  • Questions that deepen patients understanding, commitment and consent
  • How to present your treatment plans so that you will get a “YES”
  • Ways to overcome patient objections every-time
  • The confidence to ask for patient testimonials and referrals
  • How to put your prices up and increase treatment plan conversions
  • How to build a reservoir of future patients and treatment plans
  • How to stay compliant with the GDC and CQC
  • How to earn more money and work fewer hours
  • How to work effectively with your nurse, receptionist and patient care coordinator.

“Hi Jane, I Would just like to tell you that your course [Patient Centred Sales] is the best thing I have ever done and yes you can quote me on that !!” CC, Dentist, Wales

100% double your money back guarantee - T&C apply

Key features of this training

  • Training dates at the weekend
  • Follow-up interactive webinars
  • Discounts for early booking
  • 100% money back guarantee
  • Free DCP places for early bookings
  • Suitable for all the team to attend and a pricing structure to make it easy.
  • 0% interest Staged payments available on request
  • Highly interactive workshop
  • Experiential, rapid learning techniques
  • Content that can be easily implemented immediately
  • Course developed by a tutor who is also an experience dentist and practice owner
  • Content delivered in an engaging and easy to remember format using the framework BEST CHOICES
  • Engaging and knowledgeable tutor
  • Ample opportunity for Q&A
  • Detailed manual
  • Opportunity to think and discuss the content
  • Increased confidence and teamwork

Special prices and incentives for early booking

If you would like to spread your investment, staged payments are available on request- Please call 07989 757 884 for details.

All clinician tickets have a 90 day double your investment or your money back guarantee T&C apply

*Excluding booking fee and charges.

Lunch and refreshments provided. Examples of the delicious home cooked food you can expect to be served. Much of which is also home grown.

“We have recorded a 46% uplift in our sales within four weeks, all our dentists now want to go on this course.”

About your trainer

Your trainer and coach, Dr Jane Lelean, is the only dentist in Europe who has been accredited by the International coach federation as a Professional Certified Coach. Jane Currently works with Dentists and other entrepreneurs in UK, Europe and as far away as USA and Australia, helping them achieve more patients, more money, more time, a significantly better quality of life and achieving results in 3-6 months. Jane has a unique blend of experience and expertise combining her roles as a dentist, practice owner, commercial experience and coach.

Jane, “You are a pretty Yoda full of wisdom” A Wilkinson, Buckinghamshire

Why would you want to come on this course?

  • You are frustrated by the type of dentistry you are doing
  • Too many patients in a short period of time
  • You have too few patients or not enough treatment to fill your days
  • You are short of money, debts increasing and worrying about your financial future?
  • You short of time, rushing around and not getting everything done?
  • You want to be less dependent on the NHS
  • Fearful of complaints or being sued.
  • Practicing defensive dentistry out of fear
  • Are you unhappy with your quality of life, feeling tired, fed up, sick, poor quality relationships and not enough fun or recreation?
  • Your friends and people you respect have recommended you go.

“Today I ’sold’, 1 Procera crown, £240 worth of composite fillings and 2 veneers on 3 different patients and I don't feel like I am selling to people they are asking for what they really want because I am paying more attention to them.Thanks again, I will carry on the good work”

Catherine – Dentist South Wales- Patient centred sales

How would it be?

  • If you knew a simple fool-proof way to convert higher value treatment plans?
  • If you knew a predicable way that your patients were asking for higher value treatment?
  • If you knew how to create a steady stream of patients to your practice that loved what you do, they stay with you for a life time?
  • You could spend your days doing the dentistry you loved?
  • If you could be certain that you could offer great dentistry at a price that is fair to your patients and rewards you and your team well?
  • If you have the free time to do the things that you want with the people you love, when you want.
  • If you could transform your sales quickly and easily?
  • You could engage your team in the treatment plan conversation and sales process?

Take a moment and imagine what impact these things would have on your practice and personal life.

“It was brilliant you must come”

The Institute of dental Business does this, and this Patient Centred Sales is your first step to learn how.

What this course gives you

Patient Centred Sales-BEST CHOICES is a unique two-day workshop styled training delivered by one of the UK’s leading Dental Business coaches, that simply and ingeniously gives you a step by step process that helps your patient choose the best treatment for them and say “Yes”.

  • This course has a limited number of delegates because we want to ensure that you get individual attention, and all your questions answered.
  • Hands on experience and an opportunity to practice and hone your skills before you return to practice.
  • Confidence to find out and deliver what your patients want
  • A simple easy to remember and follow template.
  • Peace of mind that you are 100% NHS, CQC and GDC compliant
  • A fantastic experience that unites the whole team
  • New ideas, tips, tools and techniques that are simple to remember and use

“Jane recently gave a two-day course in our practice on “Patient Centred Sales” which was a real eye opener for us. The very next morning, by asking one patient the right question while I waited for her local to work, I “sold” her a treatment plan for TMJ assessment, ortho and whitening that will recoup 75% of the cost of Jane’s course. Instant result!” Cormac, Dental Practice Owner, Ireland

Do share the details of Patient Cantered Sales with your friends and colleagues, and recommend they join you on the programme now. Thank you.

What is included in your training?

The Patient Centred Sales-BEST CHOICES and its simple steps will help you make your good practice great.

Our unique formula includes:

  • New and more effective ways to take your patient’s history
  • Elegant ways to discover what is important to your patients
  • Fool-proof ways to identify and overcomes your patient’s blocks to treatment
  • Compelling ways to present your treatment plans
  • Relaxed ways to secure commitment
  • Delicious lunch and refreshments

The main themes are

  • What is patient centred selling?
  • Elegant effective history taking
  • Discovering what are your patients wants, needs and preferences.
  • Compelling treatment plan presentations
  • Preventing and overcoming objections.
  • Dealing with the question of price
  • Dealing with “Is this available in the NHS?”
  • How to build your patient list, without spending any money.
  • Developing your team.

“Jane knows her subject and is very inspiring”

What will the difference be when I get back to practice?

  • Your patients will ask for higher value treatment
  • You will be able to offer higher quality options
  • You will be able to earn more money
  • You will be able to offer more private treatment
  • Your team will be able to sell more on your behalf
  • You will have tips and tools that you can implement immediately.
  • You will be able to attract the right patients.
  • You will have a more committed and motivated team
  • You will be able to take more time off and have e a better quality of life.

“It was worth the money spent and can implemented achievably” Dr Michelle Wyngaard, Principal dentist, Suffolk

Are you ready to join now, yes?

Other frequently asked questions

“Interesting and inspirational to improve working methods” Maria Keady, Principal Dentist Norfolk

  • Do you deliver value for money?

Absolutely, we are so confident that this course will give your sales the life you want, we give a 100% money back guarantee.

“Very Inspiring” Garrett MacEnri, Practice Manager Co Fermanagh

  • Do you have ways to spread the investment?

Yes, we understand that cash flow can be a challenge in dental practice, so we can offer you 0% interest staged payments, e mail jane@IODB.co.uk to organise payment options

  • I find it difficult taking time off work, can you help?

Yes, we understand that your appointment books can be busy, and some people are reluctant to take time out of surgery. Some of our events are on a Friday and Saturday to make this easier for you.

  • Can I bring my team?

I love your style, yes of course you can, it will make your life so my easier the transitions smoother and will save you time and money. Bring them all Nurses, receptionists, managers, hygienists, therapists, associates and patient care coordinators too. Early bookings offer free or half-price places to DCP's with every dentist booking a place.

“Jane brings it to a level that everyone can understand Thank You” Zelda Palmer Dental Nurse Northern Ireland

  • I don’t think I can make the investment to bring the team, can I come alone?

Of course, you can come alone, and other people have made that choice too. However, what they have all discovered is that if they had brought their team, they could implement the changes much more effectively and sooner. They generally then do the course a second time bringing their team along, recognizing their initial attempt to save money had cost them more in the long run. Free or half price DCP places are available when booking early

“It was a time for empowering the team and providing a catalyst for progress, a really beneficial”

Dr C N, Principal Dentist Shropshire

  • Do you have a guarantee?

Yes, we have a double your investment in 90 days’ guarantee. Most dentists double their investment in one day and within one week. Terms and conditions apply.

By now, you may have already decided to attend Patient Centred Sales -BEST CHOICES because you intuitively know, in your head, heart or gut that this workshop is the best and next step in your career. Alternatively, you may have been recommended by a friend you respect who has done the course or because you have read testimonials and want to get the same incredible results as the other delegates

Whatever has brought you to this place you will recognise that attending this workshop will take you to where you want to be and away from all the problems in practice.

By now you have read all the information and all your questions should have been answered. If you have any other questions that you want to ask Jane before you register, call 07989 757 884 or e mail Jane@IODB.co.uk

If you are interested in having this course run as a bespoke in-house workshop, call us on 07989 757 884 for further details.

Don’t take our word for how good this course is, you can look and listen to the comments from other delegates

What other people, like you have said about this training

Don’t take our word for how good this course is, we invite you to look and listen to the comments below from other delegates, get a feel for what others have said and then you will know when you have gathered enough information and when the time is right for you to feel confident that this workshop is also right for you.

"I have learnt more today in a few hours than going on a 1-day Ashley Latter course!" Dentist, Maidenhead

“Jane recently gave a two-day course in our practice on “Patient centred sales” which was a real eye opener for us. The very next morning, by asking one patient the right question while I waited for her local to work, I “sold” her a treatment plan for TMJ assessment, ortho and whitening that will recoup 75% of the cost of Jane’s course. Instant result!” Cormac, Dental Practice Owner, Ireland

“After attending patient centred sales, today I ’sold’, one procera crown, £240 worth of composite fillings and 2 veneers on 3 different patients and I don't feel like I am selling to people they are asking for what they really want because I am paying more attention to them.

Thanks again, I will carry on the good work” Catherine, Dentist, South Wales

“Hi Jane, I Would just like to tell you that your course [Patient centred sales] is the best thing I have ever done and yes you can quote me on that!!” Catherine Collypriest, Dentist, Wales

“I am pleased that I have been on the course. I knew that it would make a difference, but I didn’t realize just how much I would benefit. I feel like a new Dentist. So, Thank you” S.S – Associate Dentist

“[Patient Centred Sales] It will Give you the tools to increase your private work on a comfortable and ethical position. Thank you, Jane,” Estela Baz Dentist

“You must attend the course [Patient Centred Sales] with Jane, because it will open your minds, give confidence and flexibility at work. You will feel much better and happier and your patients will listen to you.” “I am going to recommend all my staff attend this course” Tracy Moore Practice Manager

“I recommend this course [Patient Centred Sales] to others because the course coach is a ball of energy, entertaining and very effective. The lady in purple is amazing!” Deniz Duygun Bilgilli Dental Nurse

“Challenging, provoking, puts passion back into work! Engages dentist in patient relationships.” Mary Children, Practice manager

“I fully recommend this course, not only for the dentists, but for the entire practice. It has changed my way of thinking and allowed me to think laterally and outside the box. I feel I will go into practice tomorrow a better dentist. DO THE COURSE!” Christine Gordon, Dentist

“The presenter is not like anything I have ever experienced before. The course will change your perception of dentistry, patient management and yourself.” Filippos Matsaks, Dentist

“You definitely need to do this course [Patient Centred Sales] I expected a boring two days, but Jane completely proved me wrong. I could see everything from a fresh angle and I enjoyed myself. I am sure I will use what I learned. Thank you, Jane,” Lilia Ekova, Dentist

“I really enjoyed this course [Patient Centred Sales] and would recommend it to my colleagues at work. I am certain this training would be very useful to them.” Zohreh Woodward, Dental Nurse

“A terrific course that was an eye opener for me. I was literally afraid it would be difficult to follow and implement in real life, but I had lots of fun doing it an I learned useful templates which I can use to offer my patients the treatment they need and collect the reward I deserve. I definitely recommend [Patient Centred sales].” Georgios Chatzipetros, Dentist

“I would highly recommend Jane and her method of training. This is the only training event I have ever been to that has not made me sleepy through boredom! The course exceeded my expectations by rewarding me after delivering what I had learnt! (Only possible by Jane’s method of learning)” Abi Richards, Dental Nurse

“I would recommend this course to my colleagues as an essential course, not only helping to understand a patient, but also to understand yourself as a clinician.” VIlija Mikenaite, Dentist

“This course was very interesting, and I feel more confident in delivering this to patients at the end of 2 days. I never thought I would be able to do this at the start.” Lisa Davey, Dental Nurse

“Well-structured course. At the end of the course you will be able to implement what you learnt on the course in your practice. It does not make you feel that you are pushing patients to buy or agree with treatment they do not want or do not agree with.” Pershang Rad, Dentist

“Essential to help develop confidence, to engage and lead patient conversations around choice. Thank you, Jane,” Michelle Roberts

“This course was a useful exercise in discovering a new way to promote choices (NHS/PVT) in practice. It gave me great confidence and an opportunity to improve.” Ruth Walker, Dentist

“I will be telling my colleagues that the course is an ‘eye-opener’ into the world of dentistry. It makes you think, and you should go.” Michael Cunliffe, Dentist


Full details of our 100% moneyback guarantee can be found here

Thank you and I look forward to meeting you soon.

To Summarise

What Patient Centred Sales BEST CHOICES promises to deliver

  • Increased patient satisfaction
  • Improved job satisfaction
  • Fewer complaints
  • Improved teamwork
  • Increased treatment plan uptake
  • Reduced stress
  • More efficient and effective practice
  • Increased patient testimonials
  • Improved employability
  • Greater treatment options
  • Increased value of treatment plans
  • Better quality treatment
  • Enhanced clinical skills
  • Less or no reliance on the NHS

How we make it easier for you to attend

  • Training dates at the weekend
  • Staged payments – call 07989 757 884 to arrange
  • Discounts for early booking
  • Follow up webinars
  • Discounts for young dentists
  • Free places for DCPs
  • 100 % moneyback guarantee (T&C apply)
  • Intensive 2-day workshop

What we build in to the workshops

  • Workshop with interaction with interaction with the course trainer and delegates
  • Experiential training
  • Group study involving discussions
  • Interactive on-line follow up webinars
  • Experienced tutor with 30+ years clinical dental experience
  • Engaging and knowledgeable tutor
  • Information delivered in an easy to remember format
  • Time to think and discuss ideas with delegates
  • Ability and cost-effective ways for you to bring the team
  • Lots of opportunity for Q&A
  • 100% money back guarantee (T&C apply)
  • An opportunity to practice
  • A detailed manual

About our Location and venue

  • Free parking
  • High quality lunch and refreshments
  • Good rail links
  • Good road links
  • Easy access to hotels and B&B


GDC enhanced CPD Compliance

Aims:
• To put your patient’s wants needs and preferences at the heart of your treatment planning.
• To share with you a simple, memorable model that will enable you to improve your treatment plan conversions and increase patient compliance.
• To enable you to increase the value and quality of treatment plans and increase patient acceptance.
• To provide an approach that all team members can use when communicating with your patients.
• For you to be aware of more opportunities to engage your team and develop the role of a patient care coordinator.

Objectives:
• By the end of the session you will have learnt the model, and will have a selection of tips, tools, ideas, questions and confidence to use immediately.
• To make sure you and your team remain compliant with the GDC, CQC.

Learning outcomes:
• For you to have a new skill set that will put your patients first and improve your treatment plan uptake.
• For the practice to develop a team approach to treatment plan conversions
• Anticipating and overcoming patient objections

Learning content
The B.E.S.T C.H.O.I.C.E.S. model for increased treatment plan conversions

Development Outcomes
This event will have elements of Enhanced GDC learning outcomes A, B, C and D

Day 1
• Register 8:00
• Start 8:30 close 17:30
• 1 x 1- hour lunch and 2 X 15- minute refreshment breaks
• VCPD = 7.5 hours


Day 2
• Start 8:00 close 17:00
• 1 x 1-hour lunch and 2 X 15- minute refreshment breaks
• VCPD = 7.5 hours
Total CPD = 15 hours



All our workshops are quality assured, and our quality assurance policy is available on request.

Jane

A minimum number of delegates is required to run this event. Where this number is not met, fourteen days before the event, we reserve the right to reschedule the date.

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Date and Time

Location

Bicester

OX26 3HA

United Kingdom

View Map

Refund Policy

No Refunds

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