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PDCA Open Workshop, Belfast
Tue 13 September 2016, 09:30 – 16:30 BST
This training course is based around the PDCA (plan–do–check–act) management method used in business for the control and continuous improvement of processes and products. PDCA was made popular by Dr W. Edwards Deming, who is considered by many to be the father of modern quality control. For this reason the PDCA methodology is also known as the Deming circle.
The methodology is successful by achieving small-step improvements, rather than implementing one huge improvement. The Japanese use the term "kaizen" to describe this process and it involves every level of the organization, from hourly workers to top-management.
PDCA is also known as a system for developing critical thinking. At Toyota this is also known as "Building people before building cars." Toyota and other Lean companies propose that an engaged, problem-solving workforce using PDCA is better able to innovate and stay ahead of the competition through rigorous problem solving and the subsequent innovations.
This course builds on these principles and will provide participants with a structured method to manage change, using Lean Tools to identify opportunities for improvement, processes to test and validate the proposed improvements, and how to implement and sustain them. Then build upon the improvement achieved to further improve using the PDCA cycle time and time again.
- The Need for Change
- How We Approach Change
- Deming Model of Continuous Improvement
- Data Collection Methods
- Flowcharts & Process Mapping
- Value Stream Mapping (Current & Future State)
- Tools to Identifying Waste
- Spaghetti Diagrams
- Key Problem Solving Tools
- Basic Lean Concepts