We are excited to be holding our WorldHost trainer events for the 5th year - an opportunity for us all to come together and discuss all things WorldHost. We look forward to seeing you for an exciting 2018 ahead.

Agenda

• Introduction and welcome
• Highlights - UK WorldHost activities 2017
• Principles and 'the Suite' - new versions
• WorldHost best practice - please bring your own examples and share with the group
• Quality Review Audits
• Business Recognition scheme
• Trainer Portal/administration
• Principles of Customer Service 2018 and beyond - what next?
• WorldHost Q&A
• Networking and close