£25

People and Team: A Hospitality Masterclass

Event Information

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Location

Location

Padstow Harbour Hotel

Station Road

Padstow

PL28 8DB

United Kingdom

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Refund Policy

Refund Policy

Contact the organiser to request a refund.

Eventbrite's fee is nonrefundable.

Event description
Learn how to manage performance and motivate people better by sharing common challenges and finding solutions.

About this Event

A Be the Business Cornwall Hospitality Masterclass

Led by hospitality strategist Jon Yantin of Stake Concepts, the day will be a mixture of presentations and practical group work that will help you refocus your people and team management strategy.

The Sessions:

The afternoon will feature a case study session that will reveal how effective people and team management can make the difference in the performance of your business. Throughout the day you will work in groups to reflect on what you’ve heard, and work on solutions to real challenges you may be facing.

Sessions will focus on:

  • Recruit the attitude, train the skill: finding the right people
  • Gen Z’s: who are they and what motivates them?
  • What they really think: the value of staff satisfaction surveys
  • Supporting a career path: online learning & development
  • Know your team: tailoring the way you communicate

What you will gain:

  • Insight on how to get the best out of your staff
  • Understanding of why you really need to know your team
  • Increased confidence to become a more effective leader
  • Support in overcoming business challenges
  • Growth of your own personal network of like-minded Cornish business leaders

Who should attend?

Cornish hospitality business owners, leaders, MDs, GMs and senior managers motivated to improve business performance through learning, sharing and collaborating.

Speakers

Jon Yantin, Stake Concepts

Jon is a senior hospitality professional with over 25 years’ experience across hotels, restaurants, bars, clubs and casinos. Having worked in corporate, entrepreneurial and NASDAQ listed organisations, Jon brings a wealth of sector experience, specialising in business planning, fundraising, site selection, conceptualisation, licensing, operations, development and launch alongside strong commercial acumen and in-depth operational understanding.

Today Jon operates Stake Concepts, a boutique advisory firm and is currently advising a range of hotel developers and operators across the UK and Europe.

Refreshments

Breakfast and a networking lunch will be provided.

The Venue

Padstow Harbour Hotel, Station Rd, Padstow, Cornwall, PL28 8DB

Parking is limited at the hotel, however there are a number of alternative pay and display parking options for guests:

* Railway Car Park - PL28 8DA

* Harbour Car Park - PL28 8BY

* Lawns Car Park - PL28 8EB

For further information please visit the hotel website

Secure your place

Places for the day cost £25.00 (£22.65 ticket price + £2.35 booking fee) and can be booked via Eventbrite.

However, as Be the Business is a non-profit organisation, following attendance and completion of an evaluation survey within one week of the event, the ticket price will be refunded to you. Unfortunately we cannot refund the Eventbrite charged booking fee.

Cancellations

Ticket price refunds (£22.65) can be processed on any places cancelled 7 days prior to the event. Anything after this time we are committed to unrecoverable delegate venue costs (ie refreshments and lunch) and cannot guarantee a refund.

What is the Be the Business Hospitality Masterclass Series?

The Be the Business hospitality masterclass series will bring together Cornish hospitality business leaders to learn, share and collaborate with each other.

Masterclasses will take place across Cornwall leading up to the 2020 summer season and will each focus on one of the five levers of productivity:

  1. Leadership & Strategy
  2. Business Planning
  3. People & Team
  4. Sales & Growth
  5. Digital Readiness

Please visit bethebusiness.com/masterclass

Photography/Filming

By attending the event, participants consent to being captured in photography and filming without compensation and confirm that the Be the Business shall be entitled to use such photographs and videos for future marketing purposes including video production, posting on the Be the Business website, social media platforms or future Be the Business events.

Contact

Event enquiries: hospitality@bethebusiness.com

To find out more about Be the Business’ work in Cornwall, please contact Alexander Rushton, Hospitality Programme Lead via: alexander.rushton@bethebusiness.com

For more information about Be the Business, visit bethebusiness.com

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Date and Time

Location

Padstow Harbour Hotel

Station Road

Padstow

PL28 8DB

United Kingdom

View Map

Refund Policy

Contact the organiser to request a refund.

Eventbrite's fee is nonrefundable.

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