The People Management Mini Bundle is for those managing teams, leading operations, or trying not to shout into the void during a team meeting. Covering team leadership, communication skills, telephone etiquette, operations, and disaster management, this bundle equips learners with structured approaches to keeping teams steady—even when the printer isn't.
It’s ideal for those who need to balance people, processes, and priorities without resorting to caffeine overload. Each module sharpens interpersonal understanding while giving thought to structured operational strategies and disaster response handling—all without needing a whistle or clipboard.
Learning Outcomes:
- Learn the fundamentals of leading teams in structured environments.
- Study effective workplace and interdepartmental communication techniques.
- Understand telephone etiquette and remote communication clarity.
- Explore operations planning in organisational contexts.
- Recognise key steps in disaster response and coordination.
- Connect leadership with communication and structured management.
Who is this Course For:
- Team leaders overseeing everyday operational processes.
- Supervisors building clearer communication across teams.
- Office managers responsible for handling disruptions calmly.
- Anyone balancing leadership and communication tasks.
- Admins involved in telephone communication etiquette.
- Professionals handling team or staff-related coordination.
- Learners preparing for people-focused leadership roles.
- Managers dealing with unexpected operational hiccups.
Career Path:
- Team Leader – £30,000/year
- Office Supervisor – £29,000/year
- Operations Assistant – £28,000/year
- Communications Coordinator – £27,500/year
- Telephone Support Officer – £24,000/year
- Crisis Response Assistant – £26,000/year
