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Location

Dove Farm

Mill Lane

Off Dove Street, Ellastone

Ashbourne

DE6 2GY

United Kingdom

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Event description

Description

The People Manager - Half Day Workshop

Better business from better people

The success of any tourism and hospitality business truly boils down to having great people making customers happy. That means your people manager skills need to be excellent and that is the aim of this workshop.

The event is presented by Malcolm Gallagher for Winning Moves and Destination Staffordshire.

Workshop highlights

Highlights include:

  • What employees really want

  • How to motivate them

  • How to hire and when to fire

  • Managing the millennials – your likely core workforce

  • Managing casual or agency staff

  • Delivering criticism the right way

  • Handling problem people

  • Cross training for motivation

What you’ll gain

You’ll refresh your thinking on how to handle and motivate people. You’ll gain present-day insight into how to find and select the right people for the job. You’ll confront to-day’s challenges of managing the millennials and a changing workforce. And you’ll pull it all together to work for your business.

Who should attend?

This workshop has been created for anyone with the responsibility of hiring and building a vibrant customer-focused workforce in any tourism or hospitality business.

Agenda

09.15 - Registration

09.30 - Start

12.30 - Finish


Please note that lunch will NOT be included in this workshop.

If you have any special requirements, please contact us on 01785 827600 or email: tourism@winningmoves.com

Directions: https://www.dovefarm.co.uk/contact/index.php



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Date and Time

Location

Dove Farm

Mill Lane

Off Dove Street, Ellastone

Ashbourne

DE6 2GY

United Kingdom

View Map

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