Event Information

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Date and Time

Location

Location

Foxlowe Arts Centre

Market Place

Stockwell Street

Leek

ST13 6AD

United Kingdom

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Event description

Description

The People Manager - Workshop


Delivered by:

Malcolm Gallagher

Workshop Content:

Better business from better people

The success of any tourism and hospitality business truly boils down to having great people making customers happy. That means your people manager skills need to be excellent and that is the aim of this workshop.

Highlights include:

  • What employees really want

  • How to motivate them

  • How to hire and when to fire

  • Managing the millennials – your likely core workforce

  • Managing casual or agency staff

  • Delivering criticism the right way

  • Handling problem people

  • Cross training for motivation

Top 3 Benefits of Attending:

  • What Employees really want

  • How to motivate them

  • Handling problem people

Pre-requisites:

There are no pre-requisites for attending this workshop.

Follow on courses:

Other workshops relating to the People Manager Workshop are: Team Leaders Workshop & Leaders Workshop.

Who should attend?

This workshop has been created for anyone with the responsibility of hiring and building a vibrant customer-focused workforce in any tourism or hospitality industry.

Agenda

09.15 - 09.30 - Arrival & Registration

09.30 - 12.30 - Workshop


Please note that lunch will NOT be included in this workshop.

If you have any special requirements, please contact us on 01785 827600 or email: tourism@winningmoves.com

Directions: http://www.foxloweartscentre.org.uk/contact/

Event Terms:

Support under the Destination Staffordshire Support for Tourism Businesses programme is only available to Staffordshire based tourism SME’s and therefore Destination Staffordshire have the right to cancel events at anytime if we do not receive sufficient quantities of Staffordshire businesses attending.


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Date and Time

Location

Foxlowe Arts Centre

Market Place

Stockwell Street

Leek

ST13 6AD

United Kingdom

View Map

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