Performance Management - Empowering Staff to Develop & Take Responsibility

Managing performance is one of the hardest parts of being a leader in adult social care. Sometimes you need to be direct and firm. Other times, you need to coach, persuade, or step back to let people grow.

This 4-part webinar series explores performance management through the four approaches:

• Tell (Autocratic) - clear direction when performance must improve quickly.
• Show (Paternalistic) - supporting staff through guidance and role modelling.
• Sell (Democratic) - involving staff in solutions and securing buy-in.
• Grow (Laissez-Faire/Coaching) - empowering staff to take ownership and develop.

Each 1-hour session gives you practical tools for handling real performance issues in care, from addressing mistakes to helping staff flourish.

Who is it for?

• Team leaders, supervisors, deputy managers, and registered managers in adult social care.
• Anyone who manages staff and needs confidence in performance management

This fourth session explores: GROW - Empowering Staff to Develop and Take Responsibility

The final stage of performance management is growth. This session explores how to use a laissez-faire/coaching style to give staff space to step up, while still holding them accountable.

Learning Outcomes:

• Recognise when to step back and empower staff.
• Learn coaching questions that build reflection and responsibility.
• Develop a plan for sustaining improvement and long-term growth.