Performance Management Skills

Performance Management Skills

Boost your leadership impact with essential Performance Management Skills – empower your team, set clear goals, and drive results.

By Superstar Communicator: Susan Heaton-Wright

Date and time

Wednesday, June 18 · 2 - 5am PDT

Location

Online

Refund Policy

Refunds up to 7 days before event

About this event

  • Event lasts 3 hours

Performance Management Skills – Empower Your Team for Success

In today’s dynamic workplace, effective performance management is a critical leadership skill. This engaging virtual course is packed with practical techniques, interactive activities, and proven strategies to keep you and your team motivated and on track.

Why Attend?

  • Enhance your leadership impact by managing performance effectively
  • Develop skills to address underperformance with confidence and tact
  • Learn to set SMART goals that align with business objectives
  • Master techniques to give impactful feedback that motivates and engages
  • Discover unique, actionable strategies drawn from my career as a former opera singer and insights from neuroscience to deepen your impact

Course Content:

  • Understanding Performance Management: Purpose and Benefits
  • Setting Clear Expectations: Defining Roles and Goals
  • Delivering Constructive Feedback: Techniques and Strategies
  • Addressing Underperformance: Conversations and Action Plans
  • Recognising and Rewarding Success: Maintaining Team Motivation
  • Neuroscience of Motivation: How to Keep Your Team Engaged

Outcomes:
By the end of the course, you will:

  • Implement practical strategies to manage team performance effectively
  • Communicate clear objectives and expectations with confidence
  • Handle difficult conversations with tact and professionalism
  • Create a positive performance culture that drives results
  • Apply powerful performance techniques from the world of opera and neuroscience to inspire and engage your team

Frequently asked questions

Is this available as a course for a company

Absolutely, I would be delighted to discuss delivering this course in house. Do contact us

Are CPD points available for this course

Absolutely! Do contact us for more information.

This is a virtual course. How do you maintain focus for the attendees?

We have significant experience delivering high quality learning experiences to clients globally. We have a variety of activities to keep attendees engaged.

How much attendee engagement is there?

As part of our course structure, we include a lot of attendee participation in line with standard ADDIE techniques.

Tags

Organized by

Superstar Communicator: Susan Heaton-Wright

SuperStar Communicator™ empowers professionals to speak and lead with confidence, clarity, and impact. Founded by award-winning international speaker and former opera singer Susan Heaton-Wright, we deliver CPD-accredited virtual training to individuals and organisations worldwide.

We work with global companies, professional services firms, and professional associations to develop communication, leadership, and personal impact skills. Our participants come from all over the world, and we bring lived experience of the boardroom to every session—understanding the real demands of business communication at every level.

Through dynamic, interactive online courses, we help professionals unlock their potential, raise their visibility, and make a lasting impression in meetings, presentations, and every business conversation.

£247Jun 18 · 2:00 AM PDT