Personal Assistant Online Course

Step into the dynamic and fast-paced world of Personal Assistance with this comprehensive course designed to empower learners with the skills, knowledge, and confidence to thrive in any administrative or executive support role. This globally-focused course equips you to manage schedules, handle communications, coordinate travel, maintain records, and represent executives professionally — all with precision, efficiency, and discretion.

You’ll gain practical skills, essential techniques, and industry knowledge to perform at a high standard in any personal assistant or executive assistant capacity. Whether you're aspiring to start a career, enhance existing capabilities, or transition into a new role, this A-Z curriculum prepares you for success in business, corporate, or private environments.

Learning Outcomes

1. Understand the core responsibilities of a personal assistant role.
2. Learn to manage schedules, meetings, and travel arrangements efficiently.
3. Gain confidence in business writing, communication, and customer interaction.
4. Master filing, invoicing, and petty cash procedures in daily operations.
5. Develop time management and effective organizational techniques.
6. Represent executives with professionalism across calls and public settings.

Course Link: Personal Assistant Online Course

Course Curriculum

Module 01: Introduction to Personal Assistant

Learn the fundamentals of being a personal assistant. Understand core duties, professionalism, confidentiality, and how to work one-on-one with executives or managers.

Module 02: Business Telephone Skills

Master telephone etiquette, managing calls, taking messages accurately, handling difficult callers, and projecting a professional tone in all voice interactions.

Module 03: Representing Your Boss and Company

Act as a gatekeeper and ambassador. Learn how to professionally represent your manager and organization in meetings, events, and public dealings.

Module 04: Mail Services and Shipping

Explore handling of incoming and outgoing mail, courier services, packaging guidelines, delivery tracking, and document handling protocols.

Module 05: Travel Arrangements

Plan travel itineraries, book accommodations, manage schedules, arrange transportation, and prepare travel documentation with precision.

Module 06: Organising Meeting and Conferences

Organize internal and external meetings. Manage schedules, invitations, meeting minutes, agendas, and logistical arrangements for conferences and events.

Module 07: Time Management

Implement effective techniques for task prioritization, calendar control, delegation, and overcoming procrastination to boost productivity.

Module 08: Record Keeping and Filing Systems

Set up both digital and physical filing systems. Learn naming conventions, confidentiality management, archiving methods, and retrieval techniques.

Module 09: Business Writing Skills

Develop strong writing skills for emails, memos, letters, reports, meeting notes, and executive summaries with clarity and professionalism.

Module 10: Organisational Skills

Learn the principles of organizing workloads, office systems, event planning, and managing overlapping priorities in high-pressure environments.

Module 11: Communication Skills

Polish your verbal and written communication. Improve interpersonal relationships, feedback handling, assertiveness, and clarity in professional dialogue.

Module 12: Customer Service

Understand customer expectations, provide quality service, resolve conflicts, handle inquiries, and create a positive service environment.

Module 13: Effective Planning and Scheduling

Build skills in project planning, calendar scheduling, workload allocation, goal setting, and deadline tracking for better workflow management.

Module 14: Invoicing/Petty Cash

Gain competence in handling basic financial tasks including invoice processing, petty cash management, reimbursement tracking, and budget monitoring.

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Link: Lifetime Premium Membership

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• Instant, Unlimited & Lifetime Access to 2500+ Courses
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• Access to All Career Certificate Bundles
• Free Student ID card & Many More

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.