NEW from OCT 2020 – LIVE WORKSHOPS

You and your teams are invited to join us for our

Virtual LIVE Pet Bereavement Support Training Workshops

We are all working in exceptional and unprecedented times, working virtually and often at arms-length from your clients mean that more than ever, going the extra mile with excellent customer service will be paramount in your support and can really make a difference to owners and practice life. Pet loss is tough for all and during this Pandemic it has been immensely hard for owners to cope. Providing the best practice support techniques and tools can make all the difference.

In this engaging and essential 5 hour CPD training workshop, running on a number of dates, we will provide you with an updated view on pet loss and grief in these current times. We will equip you and your teams with the support tools to feel confident in providing the best possible service from a wealth of topics like quality of life, euthanasia and self- care.

The day will also provide an excellent networking and knowledge sharing opportunity through an invaluable Q&A session and case study discussion.

Overview and content

Pet bereavement and grief

In this interesting and useful training day we will explore an understanding of the impact of pet loss on individuals and how this is perceived by society. Responses to grief and an overview of the grief cycle, including the stages of grief, in addition to the types of grief commonly experienced by pet owners.

Supporting your clients and how this affects client retention

Discussion of appropriate approaches to supportive communication with clients, the challenges you may face as an individual and as a practice.

Quality of life discussions

Sensitive discussions and how to manage these to best support your clients.

Supporting clients through pet euthanasia

Guidance and the opportunity to share ideas on best practice during end of life, pre, during and post euthanasia.

Importance of self-care

This will focus on the importance of emotional resilience, the negative impacts of compassion fatigue and burn out and how to look after yourself and one another within the practice.

The day will provide opportunities to develop ideas and emotional support skills through case studies and discussions. On completion a 5 hour CPD certificate will be awarded.

DATES :

Thu 15th October

Thu 12th November

Thu 10th December

Thu 14th January

Thu 11th February

Thu 11th March

Thu 15th April

Thu 13th May

Thu 17th June

Proposed format for day :

9:30 am Morning session 1

11.00am Break

11.15am Morning session 2

12:45pm Lunch

1:45pm Afternoon session 1

2:45pm Break

3:00pm Afternoon session 2

4.00pm Close