Question 1

Will there be two  releases of Phoenix Fest 2024 tickets?

Accepted Answer

There is just one release of Phoenix Fest tickets this year. All Phoenix Fest 2024 tickets go on sale at 10am on Monday 22nd April 2024.

Question 2

Will Phoenix subscribers get early access or discounted Phoenix Fest 2024 tickets?

Accepted Answer

There is no early access or discount for subscribers. All Phoenix Fest 2024 tickets go on general sale at 10am on Monday 22nd April.

Question 3

How many tickets do I need to buy if attending Phoenix Fest 2024: Digital?

Accepted Answer

You only need to purchase one ticket per device for Phoenix Fest 2024: Digital – a family watching at one computer needs just one ticket.

Question 4

I don’t live in the UK; can I still attend Phoenix Fest 2024: Digital?

Accepted Answer

Of course! You can attend Phoenix Fest 2024: Digital from anywhere in the world.

Question 5

Will Phoenix Fest 2024: Digital be interactive?

Accepted Answer

The live stream of the main stage events from the New Theatre will not be interactive, but the digital-exclusive event will be!

Question 6

Will Phoenix Fest 2024: Digital attendees be on camera?

Accepted Answer

Phoenix Fest 2024: Digital attendees will not be on camera and the performers won’t be able to see or hear you watching from home.

Question 7

Can we pause the Phoenix Fest 2024: Digital live stream?

Accepted Answer

The Phoenix Fest 2024: Digital live stream can’t be paused but we will send a recording afterwards so you can rewatch, pause and rewind your favourite moments!

Question 8

I’m excited to be attending Phoenix Fest 2024 – how can I share this?

Accepted Answer

If you can’t wait for Phoenix Fest 2024 and want to start celebrating now, RSVP to our Facebook event https://fb.me/e/5y03xQRma and share your excitement on social media. You can tag us in your posts using @phoenixcomicuk and our official hashtag #phoenixfest2024.

Question 9

What time do I need to log on to Phoenix Fest 2024: Digital?

Accepted Answer

Phoenix Fest 2024: Digital will start at 10am but we recommend logging on at 9:30am in case you have any technical issues or want to give yourself enough time to check your audio settings and Wi-Fi connection.

Question 10

What do I need to draw along to Phoenix Fest 2024: Digital at home?

Accepted Answer

If you’d like to draw along at home, make sure you have a flat surface to draw on (like a table or hard floor) and have a pencil, rubber and plenty of paper to hand.

Question 11

How will you send me the Phoenix Fest 2024: Digital recording?

Accepted Answer

More information about your Phoenix Fest 2024: Digital recording and other instructions regarding the live stream will be shared closer to the time.

Question 12

Will Phoenix Fest 2024: Digital have BSL interpreters?

Accepted Answer

Phoenix Fest 2024: Digital will be accessible to deaf and hard of hearing attendees, thanks to BSL interpreted live performances.

Phoenix Fest 2024: Digital will have two NRCPD-registered British Sign Language (BSL) interpreters providing interpretation throughout the entire day of events.

Question 13

How can I access the BSL interpretation at Phoenix Fest 2024: Digital?

Accepted Answer

British Sign Language (BSL) interpretation will be visible on-screen for all attendees of Phoenix Fest 2024: Digital. The interpreter will be positioned in the bottom right-hand corner and will occupy approximately one-sixth of the screen.

Question 14

Can I adjust the size of the BSL interpreter on my screen?

Accepted Answer

Unfortunately, the size of the interpreter cannot be adjusted. We adhere to the British Sign Language quality assurance standards set by the NHS, ensuring the interpreter takes up one-sixth of the screen without obstructing any part of the video.

Question 15

What qualifications do the BSL interpreters at Phoenix Fest 2024: Digital have?

Accepted Answer

We are collaborating with two NRCPD-registered British Sign Language interpreters for Phoenix Fest 2024: Digital. Both interpreters are highly skilled and experienced in working with children. They will be filmed next to the stage against a white background, ensuring clear visibility.

Question 16

Will Phoenix Fest 2024: Digital include closed captions?

Accepted Answer

Yes, auto-generated closed captions will be available for the entire duration of Phoenix Fest 2024: Digital. You can toggle these captions on or off as needed.

Question 17

Will there be BSL interpretation available for Phoenix Fest 2024: Oxford attendees?

Accepted Answer

No, BSL interpretation will only be available to Phoenix Fest 2024: Digital attendees this year. Phoenix Fest 2024: Digital will have two NRCPD-registered British Sign Language (BSL) interpreters providing interpretation throughout the entire day of events.

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