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Pick 'n' Mix - Dealing with Difficult Behaviour - Rhondda Cynon Taff (Exclu...

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Location

Chwarae Teg

2nd Floor, Unit 2, Melin Corrwg Business Park

Cardiff Road

Treforest

CF37 5BE

United Kingdom

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ONLY FOR PARTICIPANTS ON OUR AGILE NATION 2 WOMEN'S CAREER DEVELOPMENT PROGRAMME

Sometimes people in the workplace behave in a way that is foreign to us which can cause a great deal of stress and worry. This workshop will provide individuals with the skills and strategies to enable them to address difficult behaviour in the workplace. You will learn techniques to understand behaviour types and “step into their shoes” of others. This will help you understand the root causes of the conflict and implement some effective, practiced strategies for achieving a more successful outcome.

At the end of this workshop you will:

    • Consider the causes of challenging behaviour
    • Recognise different behaviour types and how to deal with them
    • Learn techniques to deal with difficult people
    • Deliver feedback assertively
    • Identify the best strategies for addressing a current difficult behaviour
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Date and Time

Location

Chwarae Teg

2nd Floor, Unit 2, Melin Corrwg Business Park

Cardiff Road

Treforest

CF37 5BE

United Kingdom

View Map

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