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Policy Certificate: Citizen Insight

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Richmond House, room 2L8

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Learn how you can do more to understand people and put patients, the public and service users at the heart of policy, communications and delivery.

Sign up for the Citizen insight module to discover tools and techniques to help you understand what people think, feel and experience when they use services.

For more information Karen Saunders.

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Richmond House, room 2L8

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