Portugal Masters Hospitality 2019

FAQs

For further information please contact European tour hospitality office

By telephone: UK 01344 840681, Outside UK +44 1344 840681

By email: hospitality@europeantour.com

What are my transport/parking options getting to the event?

Details of our transport/parking arrangement will be announced in due course.

Can I purchase tickets at the Gate?

Tickets sold at the gate are subject to availability, we suggest to buy in advance to avoid any disappointment. Please note that a higher price will apply for on the day sales.

What can/can't I bring to the event?

Prohibited Items:Detailed on the back of the ticket

No picnics / picnic hampers allowed

The use of mobile phones is permitted but restricted to dedicated areas only, where event signage will refer to them as “mobile phone zones”. Only in these dedicated areas can calls be made or received, however
phones must remain on silent at all times.
The use of any cameras, computers and other electronic equipment at the Tournament Thursday to Sunday is not permitted other than with the proper accreditation.Cameras are allowed during the Pro Ams on Wednesday.

Making or distributing broadcasts, commentary, news reports, data, results or statistics by any means
in any format or media including any such by mobile phone or other wireless device is not permitted.
Ticket holders consent to being photographed, filmed and recorded at the Tournament (including by
CCTV), and consent to use of any such film, image or recording at the discretion of the promoter and/
or European Tour and their licensees and partners without compensation or notice.

No dogs (other than guide dogs) or other animals are permitted on the course.
All promotional, commercial, political, religious or offensive items of whatever nature including, but
not limited to, clothing, banners, signs, symbols and leaflets are prohibited.
The ticket holder must comply with all relevant statutes, signs, safety announcements, directions of
stewards and ground regulations whilst attending the Tournament. Breach of any of these conditions
or any unacceptable behaviour likely to cause damage, nuisance or injury shall enable the venue or
event management to revoke this ticket and to eject the holder without compensation.

Are there facilities for blue badge holders?

Details regarding blue badge holders and about mobility scooter availibility will be announced in due course

Is my registration/ticket transferrable?

Tickets are non transferable. Any transfer of this ticket will render it void.
The ticket remains the property of the Tournament at all times.

Do I have to bring my printed Ticket to the event?

At the event you can either present your printed ticket.

Can I have a refund for my tickets?

Tickets are non refundable and cannot be exchanged.

Also please note that tickets cannot be re-sold or donated, tickets remains property of the Tournament at all times.

Where can I contact the organiser with any questions?

Please contact European tour hospitality office

By telephone: UK 01344 840681, Outside UK +44 1344 840681

By email: hospitality@europeantour.com