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Positive customer experiences with neuroscience

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Attending this event will help businesses to deliver “positive customer experiences” that delight and differentiate from the competition.

About this event

An introduction to why customer experiences need attention and neuroscience

  • Event starts at 10:00am
  • Wrapping up and questions at 11:00am
  • Event closes at 11:30am

Whether you are in B2C or B2B, delivering a superior customer experience (CX) helps to differentiate your offering. In B2C, strong CX means loyal customers and brand advocates that extol your virtues from the rooftops with a (social media) megaphone. In B2B, great CX means a customer that doesn’t want to leave at the end of their 3 to 5-year contract and champions your solution to others.

The financial benefits of increased brand value, more sales and higher customer retention are clear.

Neuroscience applied to customer experience takes everything you know about customer research and gives it a rocket boost. Experiences that delight and don’t send customers running for the hills in a fit of perspiration and anxiety. In summary, ‘neuroexperience’ helps to convert your customers into advocates for your products and services with huge bottom-line benefits.

This event will explore the field of customer experience, why it matters and how neuroscience helps give it a boost.

This event is for non-marketing businesses only. In the event of a marketing or advertising agency, freelancer or consultant registration, tickets will be automatically refunded (less the Eventbrite fee).

Covid-19 update: In the event of a cancellation by Think Beyond, we will refund the ticket price in full (less the Eventbrite fee).

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Date and time

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Online event

Refund policy

Contact the organiser to request a refund.

Eventbrite's fee is nonrefundable.

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Organiser Think Beyond

Organiser of Positive customer experiences with neuroscience

Think Beyond is a marketing consultancy with agency services.

We add renewed credibility to marketing so that marketing is seen as a profit centre.

Our team uses data, numbers and science-based solutions to help brands, corporates and SMEs to transform and measure their marketing efforts.

We offer a range of services from consulting to lead generation and research to neuroscience to help you audit, plan and change your marketing. We also enable you with digital, creative and inbound marketing support.

For more information, visit www.think-beyond.co.uk, email sales@think-beyond.co.uk or call 01625 682110.

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