Positive Relationships and Endings in Health and Social Care (CPD)

In the ever-evolving world of health and social care, strong interpersonal relationships and sensitive handling of endings are essential. Whether you're supporting vulnerable individuals, managing transitions, or communicating with families and professionals, developing emotional intelligence, communication skills, and thoughtful documentation methods is key.

This CPD-certified course bridges the gap between theory and meaningful relationship building — all while enhancing your note taking skills for documentation, care planning, legal records, and more. Designed for global learners, this course is particularly valuable for those aiming to refine their note taking techniques while deepening their understanding of relationship-centred care.

Course Overview

This course offers an in-depth exploration of how health and social care professionals can foster positive relationships and manage endings with empathy and clarity. Through practical examples, expert-led instruction, and a focus on effective note taking, learners gain confidence in communicating, recording information accurately, and supporting individuals during emotionally charged stages of care.

Whether you're navigating family dynamics, transitions in care, or closure at the end of life, you'll learn how to document interactions clearly, ethically, and professionally.

Note taking is far more than writing things down — it's about recording meaningful, accurate, and legally sound information. This course demonstrates how meticulous note taking underpins care decisions, strengthens accountability, and improves outcomes for service users and professionals alike.

Learning Outcomes

• Understand how to build respectful, trusting relationships in care roles.
• Learn the significance of emotional support during service-user transitions.
• Explore ways to manage endings with sensitivity and professionalism.
• Gain confidence in accurate and ethical care note taking.
• Identify effective communication strategies for all care interactions.
• Apply reflective note taking to improve care planning and outcomes.
  
  Course Link: Level 5 Diploma in Health and Social Care
  
  Course Curriculum

Module 01: Introduction to Health and Social Care
Understand the sector’s core responsibilities and care principles.

Module 02: Communication and its Relevance
Learn communication techniques vital for building positive relationships.

Module 03: Rights and Responsibilities as a Health and Social Care Worker
Explore worker obligations and ethical relationship standards.

Module 04: Role as a Caregiver and Healthcare Professional
Delve into trust, emotional support, and professional conduct.

Module 05: Working in Health and Social Care: Promoting Equality, Diversity and Rights
Maintain inclusive care relationships through fair and respectful practices.

Module 06: Important Principles and Policies in Health and Social Care Work
Understand policy frameworks that affect care documentation and conduct.

Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects – Part 1
Master boundaries and standards guiding professional relationships.

Module 08: Legal, Professional Standards and Ethical Aspects – Part 2
Document ethically using compliant note taking and safeguarding rules.

Module 09: Safeguarding Vulnerable Individuals
Identify, record, and report safeguarding concerns with precision.

Module 10: Health and Safety Responsibilities
Document risks and incidents using reliable note taking techniques.

Module 11: Risk Management in Health and Social Care
Improve risk communication through clear, timely note taking.

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.