Actions and Detail Panel
PQs and OC Training: PAs (NPT)
Fri 14 October 2016, 13:00 – 14:00 BST
The aim of the session is to improve the understanding of PQs and OC workflow process and increase understanding of the Casework, Correspondence and PQ database in the process.
By the end of the training you will understand the PQ and OC processes, and identify differences between the two; identify your role and responsibilites within the process; understand why we aim to respond to correspondence in a timely, clear and consistent manner.
This is an internal ONS event.