Preparing for Universal Credit: Mastering the Mechanics & Practical Support

Preparing for Universal Credit: Mastering the Mechanics & Practical Support

Join expert tutors from Quids in! Money Guidance for a two-part webinar on Universal Credit, designed for frontline workers.

By Quids in! Pro

Date and time

Tue, 24 Jun 2025 05:30 - Wed, 25 Jun 2025 08:30 PDT

Location

Online

Refund Policy

Refunds up to 7 days before event

About this event

  • Event lasts 1 day 3 hours

TICKET PRICES ARE FOR BOTH DAYS. Training is two half days, total of 6 hours.

24th June 1.30pm-4.30pm Session 1: Universal Credit: Mastering the Mechanics 1/2 day (with screen breaks)

25th June 1.30pm-4.30pm Session 2: Practical Steps: Helping Claimants Navigate UC 1/2 day (with screen breaks)


Universal Credit (UC) offers new opportunities to welfare claimants but one in five new claims are reportedly delayed or fail altogether, triggering rent arrears and debt, anxiety and fears of homelessness. As the welfare system scales up significantly to now encompass the most vulnerable, frontline workers play a pivotal role in supporting benefit claimants through the transition. Our comprehensive workshop offers a deep dive into the intricacies of Universal Credit, empowering you to guide claimants effectively and mitigate potential hardships.

This introductory workshop for non-welfare and non-finance specialists is delivered over two half-day sessions. (There’s a lot to take on board.)

Session 1: Universal Credit: Mastering the Mechanics

Dive into the technical aspects of Universal Credit with our expert facilitators. Gain a comprehensive understanding of how the system operates, from application processes to payment schedules. Did you know research found one in five new UC claimants faced delays and failed claims? Uncover the common pitfalls and challenges that claimants encounter, arming yourself with the knowledge to anticipate and address their needs proactively.

Session 2: Practical Steps: Helping Claimants Navigate UC

Explore preventative steps with our interactive afternoon session. Collaborate with fellow frontline workers to develop practical strategies for supporting claimants on the ground. Learn how to empower individuals to manage their limited budgets, navigate rent payments, and reduce reliance on debt and crisis services. Together, participants will identify ways to nurture greater resilience and financial stability for vulnerable people.

Key Takeaways

  • Deep understanding of the Universal Credit welfare system
  • Insight into claimants’ challenges and vulnerabilities
  • Practical tools for mitigating risks and supporting resilience
  • Strategies to prevent rent arrears, debt, and financial instability
  • Empowerment to make a meaningful difference in your community

Enhance your professional skills, broaden your knowledge, and make a positive impact where it is needed.


For any enquiries including paying by invoice, please contact lisa.woodman@cleanslateltd.co.uk or call 07548 627 303.

Frequently asked questions

Can I pay by invoice for my ticket?

Yes. To pay by invoice, please email: lisa.woodman@cleanslateltd.co.uk. Let us know which event you'd like to book for and the rate for your organisation.

Organised by

Quids in! Pro is the network for professionals helping low income households to improve their financial wellbeing. Run by Clean Slate Training & Employment CIC as an extension of Quids in!, the money skills initiative, the network produces briefings, newsletters, blogs and research with insights and intel to support service and policy development. It draws on more than 12 years’ experience delivering training and support on the ground and producing accessible materials for low income households.

Clean Slate and Quids in! work in partnership with housing providers, local authorities and support agencies. Information on the support, training and materials we deliver can be found on our website.

2 for 1 deal
£70 – £200