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Presenting Yourself on the Telephone
Fri 17 February 2017, 09:30 – 12:30 GMT
Presenting Yourself on the Telephone – This workshop is designed to help individuals make effective phone calls to prospective/existing customers. This can be used for cold calling, if you so wish, but IT IS NOT the sole focus. This workshop covers the objective of the call, how to get the customer talking, overcoming objections and ensuring that you achieve your objectives.