Leadership isn’t always about being the loudest in the room—sometimes it’s about knowing when to speak and when to listen. This Level 2 Principles of Team Leading course explores core leadership behaviours, communication, planning, and people management. From body language to goal-setting, each module adds clarity to the sometimes muddy waters of management.

You'll explore how teams function, how meetings don’t have to be mayhem, and how confidence can be developed over time. Whether you're leading projects or just trying to make your team meetings slightly less awkward, this course helps you lead with logic—and maybe even a bit of humour.

Learning Outcomes:

Learn how leadership styles influence motivation and team direction.
Explore how communication impacts leadership and team engagement.
Understand planning techniques, goal-setting, and time management tools.
Learn how to lead meetings and manage discussion outcomes.
Understand risk awareness and project delivery considerations.
Review performance evaluation and critical thinking in leadership.

Who is this Course For:

Supervisors developing stronger team communication methods.
Team leaders managing projects and task coordination.
New managers stepping into team-focused responsibilities.
Admins taking on leadership roles in office settings.
Staff looking to formalise leadership skills in business.
Career changers preparing for entry-level leadership roles.
Retail or hospitality leads managing staff performance.
Apprentices or interns interested in people management routes.

Career Path:

Team Leader (Retail/Office) – £25,000 to £32,000 per year
Operations Supervisor – £28,000 to £36,000 per year
Project Coordinator – £30,000 to £38,000 per year
Department Supervisor – £26,000 to £34,000 per year
Junior Project Manager – £32,000 to £42,000 per year
Shift Supervisor (Hospitality/Service) – £24,000 to £30,000 per year

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