Principles of Team Leading Online Course - Level 2

Important Information:

This is a 12-week (approx. 120 hours) Online Self-Study qualification course. It can be started anytime and accessed (via a learning portal) at times/days to suit you.

Register your interest and we will email you an application pack - learning cannot be started until these forms are completed and submitted.

Once this is done, we will send information on how to access the learning portal.

You can only apply for one course at a time however upon completion you can enrol on a further 2 courses per academic year.

Please note to enrol on this course learners must:

• Be aged 19+ on the 31/08/2024
• Live in the UK for 3 years/live in UK from EEA or have *pre-settlement or *Settled status from the Home Office (*proof required)
• Due to Government funding criteria, we are unable to accept learners who live in London, Scotland, Wales, N Ireland, Ireland or a devolved postcode areas. Please check with us if you are unsure.

Principles of Team Leading - Level 2 Qualifiation

This online self-study course allows you to study at your own pace at a time and day that is convenient for you, gaining a level 2 qualification.

Course Information:

This qualification will teach you the principles of team leading, how to use different styles of leadership to enhance your team's performance, and how to motivate team members to get the best out of them.

You'll learn how to manage conflict within teams, how to handle dissatisfied customers and how to be the best mentor possible.

Course Content:

• Principles of team leading
• Understanding business
• Understanding how to communicate work-related information
• Understanding how to deliver customer service and resolve problems
• Understanding how to develop working relationships with colleagues
• Introduction to coaching
• Introduction to mentoring
• Understanding personal development

Please contact us if you have any questions E: bury@easterneducationgroup.ac.uk

How Will I Learn:

All learning will be online (self-study) and can be completed at a time that suits without the need to attend college. Dedicated tutors will provide written feedback on the assessments and ongoing remote support where required.

The course includes online learning materials in the form of interactive resources and flipbooks, a personalised login to access the online learning portal will be given on enrolment.

Are there any exams or assessments?

You will be required to work through a series of tasks and activities designed to reinforce the learning process and demonstrate your knowledge. Your personal tutor will then assess your work and provide you with constructive feedback for each unit.

Will I achieve a qualification or certificate?

NCFE Level 2 Certificate in Principles of Team Leading.