Lynne Cantor has participated in thousands of meetings over the years; face to face, over the phone and via the web. They were set up to receive updates, reach a decision or share information. They varied from being very useful and effective to being a total waste of time. There were even days where she spent 10 hours on conference calls before she even got down to her day job! Therefore, running productive meetings is high on Lynne's list of making the working day more enjoyable.