NEW FOR 2025
This new online course aims to help you understand and manage professional boundaries between colleagues, clients, and members of the public. Boundaries are important to make sure that no one is uncomfortable and to clearly define everyone’s responsibilities.
It is designed to help you to understand the necessity of behaving in a certain way at work to avoid:
- Conflict and unease harming staff productivity and morale
- Negative customer experiences affecting your organisation's reputation and business
Learning Outcomes:
- Acceptable and unacceptable boundaries
- How you should react when a boundary is crossed
- Limits of behaviour
- Use of power
- Exploring your own boundaries
- How to apply professional boundaries effectively without damaging relationships
- How to identify clear 'dos' and 'don’ts' in a professional capacity
Who should attend
This course is suitable for everyone.
Trainer: Caroline Meagher
