Professional Conduct & Boundaries

Professional Conduct & Boundaries

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Professional Conduct & Boundaries

About this event

Professional Conduct and Boundaries

Who should attend:

This course is aimed at staff and volunteers who work with service users, partners and other organisations who wish to better understand professional conduct.


In today’s world individuals are dealt with in a variety of ways - face to face, emails, texting, social media and more. Sometimes it can be easy to let the boundaries slip between professional and personal communications and this course aims to provide the tools to ensure communications are always understood and clear. Different types of communication will be covered as well as how to handle difficult conversations.

This course will cover:

At the end of this course participants will:

• Professionalism – what do we mean?• Advantages and disadvantages of different types of communication methods and how to be an effective listener • Handling difficult conversations • Understanding boundaries and how to spot when they are slipping

Please note this accredited training is supported by Shropshire Council and managed by the Shropshire Infrastructure Partnership Voluntary & Community Support Team. To support community groups, voluntarily organisations and volunteers within Shropshire only. The cost of this session has been substantially subsided at £15.00 per delegate. Additional training including ‘in person training’ will be offered throughout the year. So please keep looking at our training opportunities which will be available through eventrbrite.

This training will be delivered via Zoom. Once you have successfully booked onto your chosen course. You will be emailed a few days before the training date, to give you the meeting ID and password to join the session

All spaces are limited to two per organisation, however we do offer a waiting list facility. So, if you are unable to attend, please could you let us know as soon as possible via email so we can then offer your place to someone else.

Cancellations & Refunds

  • Course places can only be cancelled up to 7 days before the event.
  • Refunded course fees will include the full ticket price less the EventBrite Booking fee.
  • If we have to cancel the event you will be refunded the full ticket price.

If you have any queries please regarding this event please contact the SIP Team by email:

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