Project Support Officer Online Course

The Project Support Officer course is a detailed, practical training program designed to equip learners with the core competencies, tools, and inclusive practices needed to support projects across sectors—especially those focused on learning disability support, education, healthcare, and social services. This course combines project management principles with real-world support strategies, providing a powerful blend of technical and soft skills for those working in inclusive environments.

From project initiation and planning to execution and closure, learners will explore each phase of the project lifecycle with a strong emphasis on inclusion, accessibility, and effective communication. You'll gain the ability to collaborate with cross-functional teams, manage project tools, and help create environments where individuals with learning disabilities are supported throughout the entire project journey.

This course will also help participants strengthen vital soft skills, such as conflict resolution, organizational efficiency, stress management, and meeting facilitation. By the end, learners will have a full understanding of what it takes to succeed as a Project Support Officer in an inclusive and people-centered role.

Learning Outcomes

• Understand core project management concepts and inclusive support strategies.
• Support project managers in initiating and executing inclusive projects.
• Use project planning tools and templates effectively and efficiently.
• Facilitate communication between project teams and diverse stakeholders.
• Apply organizational, conflict, and stress management techniques.
• Promote inclusion and accessibility for people with learning disabilities.

Course Link: Project Support Officer

Course Curriculum

Module 01: Key Concepts (I)

Learn foundational project support knowledge and disability-aware frameworks.

Module 02: Key Concepts (II)

Explore inclusive methodologies, terminology, and compliance requirements.

Module 03: Initiation (I)

Understand stakeholder analysis and inclusive project goal setting.

Module 04: Initiation (II)

Set up governance structures and align with accessibility goals.

Module 05: Planning (I)

Build project schedules, allocate resources, and define scope inclusively.

Module 06: Planning (II)

Develop risk registers, cost estimates, and contingency plans.

Module 07: Planning Tools

Hands-on experience with tools like Gantt charts and task trackers.

Module 08: Executing the Project

Manage task execution, updates, and inclusivity in implementation.

Module 09: Maintaining and Controlling the Project

Monitor KPIs, adjust timelines, and document accessible feedback loops.

Module 10: Closing Out

Learn closure procedures, reporting, and final stakeholder communication.

Module 11: Communication Skills

Strengthen verbal, non-verbal, and written communication practices.

Module 12: Managing Meetings and Giving Feedback

Facilitate inclusive meetings and deliver constructive, respectful feedback.

Module 13: Organisational Skills

Master time, task, and document organization in dynamic environments.

Module 14: Conflict Management

Handle disagreements, foster collaboration, and promote team empathy.

Module 15: Stress Management

Understand emotional resilience, coping mechanisms, and work-life balance.

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.