Question 1

I can't seem to book multiple tables under one transaction

Accepted Answer

If you are booking for more than one table, this will need to be done in separate transactions. We thank you for your understanding.

Question 2

I have selected to pay by invoice. Where can I find my invoice?

Accepted Answer

Your booking confirmation will contain your invoice. Select the 'go to my tickets' button where you will be taken to a webpage to download your invoice (note this will not contain your tickets. See below)

Question 3

Where can I access my tickets?

Accepted Answer

For table and multiple seat bookings, tickets will be sent to the booker by the ProShare/CGIUKI team to distribute to their guests. Tickets will be sent within one week ahead of the event. Please disregard any mention of tickets from Eventbrite in your confirmation email that follows your booking.

Question 4

I am booking a table or multiple seats/ tables but I don't know the details. How do I manage this?

Accepted Answer

If you'd like to book for multiple guests but do not know the details of your guests just yet, these details can easily be amended/added by logging back in to your account at any time. Access your account via your booking confirmation email under ‘manage booking’.

Question 5

Are there any deadlines I need to be aware of?

Accepted Answer

Please ensure that all guest fields are completed two weeks ahead of the event, by the Thursday 14th November. Seating plans are required one week ahead, by the 21st November.

Question 6

How do I submit seating plan arrangements?

Accepted Answer

If you are working with a seating plan, please ensure this is confirmed ONE WEEK ahead of the event date. Please input your guest names, on the booking form, in the order you would like them to be seated with the table host details at the top. Changes after this date may not be accommodated.

Question 7

Where can I find my receipt?

Accepted Answer

If you have paid by card, a VAT receipt will be included in your confirmation email.

Question 8

What if I don't have a specific seating plan?

Accepted Answer

Your guests will be seated in the order their names are input on the booking form.

Question 9

I have booked multiple tables, can they all be located next to each other?

Accepted Answer

We will do our best to group your tables together. A floor / table plan will be available on the evening, displayed during the drinks reception.

Question 10

Menu queries?

Accepted Answer

Dietary requirements will be catered for. Please ensure all guests dietary information has been input by the 14th November. We will need to be aware of Vegetarian or Vegan requirements. The menu will be revealed on the evening of the event.

Question 11

Is there a cloakroom?

Accepted Answer

Yes, the cloakroom will be located by the ProShare registration desk and is free of charge.

ProShare Annual Awards Dinner 2025

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