You will no doubt remember from our previous National Training Event that we trailed the idea of introducing regional fraud courses across the UK for our members. Well, that time has now come!

As part of our ongoing commitment to supporting our advisers, the coming months will see us embark on a series of regulatory training courses aimed at educating our advisers regarding the risks associated with their roles and to help them to deliver the best for their customers consistently.

As preparation for 2020 we have the following plans in mind to help protect you and the network:

Training

Below you will find a link to book on to one of our mandatory ‘Protect Your Business’ courses. The first of these courses will focus on the topic of Mortgage Fraud and is therefore aimed initially at mortgage advisers, however, admin staff may attend if there is sufficient space on the course.

These courses will be small and interactive (15 persons) and are aimed at educating advisers to spot risk and avoid becoming an unwitting conduit to fraud.

You will find local venues across the country on a range of dates across the first two weeks of December.

Please book on to your closest course as soon as possible, in order to secure your preferred location.

With the exception of Leeds, there will be a choice of two courses per day lasting approximately three hours; one morning course and one afternoon course. The courses will draw on the expertise of industry professionals from across the mortgage marketplace, with different lenders supporting each event from a fraud perspective.

Tea, coffee and biscuits will be provided.

In the interest of clarity, all mortgage advisers are required to attend this course.

Quality Checks

You will also notice soon that we have introduced targeted fraud checks; please do not be alarmed if you receive one of these checks. It is our plan to increase the number of these checks across our business to protect all involved.

I look forward to seeing you all in December.