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PSA Ireland April Event

Professional Speaking Association

Saturday, 22 April 2017 from 08:15 to 13:00 (IST)

PSA Ireland April Event

Ticket Information

Ticket Type Sales End Price Fee Quantity
Members 21 Apr 2017 €25.00 €0.00
Members Early Bird 10 Apr 2017 €20.00 €0.00
Guest 21 Apr 2017 €25.00 €0.00
Guest Early Bird 29 Apr 2017 €20.00 €0.00

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Event Details

Take charge of your Customers Journey; 6 steps to grow sales & the number of happy customers – Fish where the big fish are. 

  • Define your workshops/keynotes (what is your bait?)
  • Who are your ideal clients? (who are your big fish?)
  • Draw your speakers journey (what does your fishing trip look like?)
  • Look again (are you sitting on the Dock of the Bay or are you out there fishing?)
  • What materials do you need? (how about your fishing gear, is it sufficient?)
  • What is the first thing you will do tomorrow? (time to start fishing)

My promise is: After the workshop, if you want to be a Pro. in speaking, in training, in workshops. you will know what needs to be improved and you will feel empowered to act.

Nienke Bloem CCXP is the speaker in the blue dress. This running gag started at the PSA Holland Convention, where she introduced the blue bear. She is a speaker on Customer Experience on national and international podia. No boring management talk, but proven Customer Experience methodologies which spark imagination and make people in the audience eager to put them to practice.

She is often called the Customer Experience Guru. Besides a public speaker, she is trusted advisor for boards. With 20 years’ experience in strategic change management positions within telecom, travel, Customer Experience, financial and IT businesses and lecturing at Nyenrode business university, she is the expert in her field. Now she comes to Dublin to share her experiences as a starting speaker so you can benefit from her learnings.




Members meeting

08:00 DOORS OPEN / Refreshments

08:30 Members only – Progress your career by making more money from speaking Part 4


Members and Guests Meeting

10:15 DOORS OPEN / Refreshments 

10:30 Our very special guest Nienke Bloem - Part 1

11:30 Comfort break

11:45 Our very special guest Nienke Bloem - Part 2

12:45 Wrap up

13:00 Networking – informal in bar

Do you have questions about PSA Ireland April Event ? Contact Professional Speaking Association

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When & Where

Hilton Dublin Airport
Malahide Road

Saturday, 22 April 2017 from 08:15 to 13:00 (IST)

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Professional Speaking Association

Our aim is to help you speak more and speak better. Our events will help you do just that.


Cancellation Policy: Please be aware that we do not accept cancellation of bookings for PSA meetings, as we make arrangements to support the number of places booked and incur costs that cannot often be recovered. If you have booked a place at a PSA event and are no longer able to attend, please ask around your local PSA community to see if another speaker wishes to attend in your place - we’re happy for you to transfer your booking, and just ask that you let us know by emailing

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