£38.93 – £51.71

#PSMC20 part 2: Professional Services Marketing Conference

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The December edition of #PSMC20 is all about the people in professional services firms.

About this Event


The Coronavirus pandemic is continuing to cost lives and livelihoods across the world. Many professional services firms have adapted to new restrictions, changing client demands and ongoing economic uncertainty.

In our October conference, we looked at ideas and practices that professional services firms can implement to adapt to and even seize the new normal. But what about the people in the business? Your people are the backbone of your organisation and have played their part in keeping the business going through the pandemic. Added pressures – be they physical, mental or financial – affect their wellbeing, and the impact on your business should not be underestimated.

In the December edition of PSMC, we explore ways that professional services firms can effectively look after their people, and in the process create an engaged, motivated and resilient workforce.

Attendees will learn:

  1. How a law firm has implemented a successful cultural change programme
  2. Techniques and tips on how to increase motivation in an increasingly remote world
  3. How to spot signs of burnout and why you need to engage with it now
  4. How to increase senior partner and stakeholder buy in

And if that isn’t enough, you will also receive a refreshing Gin & Tonic in the post to enjoy during the networking element of the conference. When registering, please ensure that you include a postal address where you are able to receive the delivery in the lead up to the event.

The event will be run virtually via Remo and is supported by Network my Club.

Meet our speakers further below.

You can find out more about the event here.

Consortium clients will receive 1 free ticket

Early bird £30 + VAT and booking fees (until 25th Nov 2020)

General admission £40 + VAT and booking fees (from 25th Nov 2020)

Joanna Kingston-Davies and Brian Cullen, MAPD Group: Implementing a successful cultural change programme

Group Chief Operating Officer Joanna Kingston-Davies and Brian Cullen, CEO of MAPD, which recently acquired the Jackson Lees Group, a multi-disciplinary law firm with circa 300 staff in the northwest, share their experiences and approach to driving through the firm’s culture across all their teams. They will share why and how they have empowered their people to ‘be themselves’ throughout the Covid-19 pandemic – and how the business has benefited as a result.

Benjamin Drury, the Culture Guy: Humans not resources: How to motivate and keep your team productive by being explicit about your culture

Benjamin Drury is obsessed with motivating and challenging organisations to be brilliant. He wants to encourage business to be built on a foundation of inspiring mission, honest core values and an audacious vision.Ben is an entrepreneur, a very experienced coder and trained social worker. He truly understands people and cultures and is a dynamic, entertaining and innovative speaker, who has honed his skills during 15 years involvement in stage productions. He has worked touring with theatre companies, designing internet banks, writing and directing stage productions, developing and delivering leadership training courses and building web applications.During his talk, Ben will share his techniques and tips on how to motivate and keep teams productive in an increasingly remote world.

Leah Steele, Searching for Serenity: Identifying Burnout

Leah is a mentor and trainer focused on helping professionals understand, manage and reverse burnout, imposter syndrome, exhaustion and stress. Now a non-practising solicitor, Leah launched Searching for Serenity after experiencing her own issues with stress and burnout during her career as a contentious probate and mental capacity solicitor.In her talk, Leah will identify burnout behaviours and outline why it’s so important to engage with it now.

Nadia Davies, Sharpe Pritchard: How to get partner buy in – marketing internally and taking everyone on the journey together

As Sharpe Pritchard’s Chief Operating Officer, Nadia works with the senior leadership team to put into effect strategic people, operations and marketing initiatives to meet the key aims of the business.Following a successful career as a practising solicitor and law firm partner, Nadia uses her understanding of lawyers and law firms in practice to work with both legal and non legal teams to drive operational excellence. She will share her experience and insights into how to get partner buy in and why it’s so important to take everyone on the journey.

Provisional Agenda:

3.00 Welcome, housekeeping and introduction - Lara Squires

3.05 Speaker 1

3.25 Speaker 2

3.50 Comfort break

4.00 Speaker 3

4.20 Speaker 4

4.50 Wrap up and start of networking

5.30 Close

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Eventbrite's fee is nonrefundable.

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