Public Service Transformation in the Digital Age – Successes, Opportunities...

In partnership with Newcastle City Council, Dynamo is hosting a panel to discuss 'Public Service Transformation in the Digital Age – Successes, Opportunities and Challenges'

A quiet revolution has been taking place in the public sector, as organisations strive to deliver quality services within both a challenging economic environment, alongside the increasing customer expectations of the digital age. Within the North East, the challenge is more than just about service delivery given that public sector employment sits at nearly 20% of total employment (against a GB average of 16%). We’ve got some great examples in the area of how digital is successfully enabling organisations to transform, the challenges faced and the opportunities for the future.

Come and hear Dominic Campbell (CEO FutureGov and Chief Digital Officer (Interim), Homes England), Jenny Nelson (Digital Newcastle – Newcastle City Council) and Fay Cooper (Senior Product Owner – DWP) in discussion with Andrew Besford (Dynamo Vice Chair and former Deputy Director at Government Digital Services, Cabinet Office) covering:

• How public sector is responding to the challenge of the digital age
• How agile and user centred design approaches are improving outcomes
• How smart technology is opening up further opportunities for transformational service redesign
• How organisations are re-skilling their workforce to be fit for the future

You can also find out about Dynamo's activities, hear about our plans for 2019, and how you can get involved in the work that's being done by our clusters. Take advantage of the opportunity to network with peers and colleagues from across the North East's IT & Tech Industry.

Please tag your tweets, photos, blog posts etc using @dynamonortheast. Thank you!

We look forward to seeing you there!

Dynamo Team