QT Conversations, Celebrating Impact: Managing Expectations

Managing Client Expectations (LYMCE001)

Values+AI=Impact Conversations

Communicating with clients and managing challenging conversations

Managing Suicidal Conversations - Digital course

Handling and Managing Difficult Conversations Course

Managing Challenging Conversations - Virtual Workshop

Managing difficult conversations (on demand - view at your leisure)

Managing Difficult Conversations at Work

CQC Standards and Expectations (Care Staff)