Quality Management Training

What's included:

• Grab an enrolment letter as a gift!
• Eligibility to earn a CPD & QLS endorsed certificate.
• Fully Online Recorded Class
• 24/7 & Lifetime Access
• Online support
• No hidden fees

This Quality Management course introduces structured strategies that ensure services and products meet defined standards, every time. Whether you’re overseeing a factory floor, leading a service department, or analysing internal processes, this training provides essential tools to maintain consistency, reduce waste, and boost customer satisfaction. The content balances core principles with process control, risk reduction, and performance measurement—all through the lens of professional quality management.

The course covers proven systems such as Total Quality Management (TQM), Six Sigma, quality auditing, and root cause analysis. It also discusses policy design, quality culture, and customer-focused improvements—vital for driving sustainable change. Suitable for anyone looking to enhance their understanding of quality management, this training will support your ability to think critically, make decisions based on data, and raise the bar for performance across any organisation or sector.

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Learning Outcomes

• Understand key components of a structured quality management system.
• Learn to identify, measure, and reduce operational errors and risks.
• Analyse data to improve performance and monitor quality trends.
• Explore methods like Six Sigma and Total Quality Management.
• Develop strategies to enhance customer satisfaction and consistency.

Who is this course for?

• Managers seeking to improve service and product consistency.
• Team leaders responsible for workflow quality and efficiency.
• Business owners wanting to boost operational performance.
• Auditors working with organisational quality metrics.
• Professionals shifting into a quality management role.

Career Path

• Quality Manager – Average salary: £42,000 per year
• Quality Assurance Officer – Average salary: £30,000 per year
• Process Improvement Analyst – Average salary: £38,000 per year
• Operations Manager – Average salary: £45,000 per year
• Internal Auditor (Quality Systems) – Average salary: £35,000 per year
• Regulatory Affairs Coordinator – Average salary: £36,000 per year