Quality Tools and Problem Solving Methods

This course provides a comprehensive introduction to quality management tools and problem-solving methodologies used in industries to enhance processes, improve efficiency, and ensure consistency. Participants will explore the seven basic quality tools, understand structured problem-solving techniques, and learn about preventive tools used in quality management. The curriculum is designed to help professionals and students develop a strong foundation in quality improvement strategies and data-driven decision-making.

The course starts with an introduction to the instructor and an overview of the learning objectives. Participants will then dive into the 7 Basic Quality Tools, including the Checksheet, Brainstorming, Cause & Effect Diagram, Histogram, Pareto Diagram, Control Chart, and Scatter Plot. Practical applications and real-world examples accompany each tool to help learners understand their use in different scenarios.

Following this, the course delves into structured problem-solving processes, covering methodologies such as A3, 8D, PDCA, 5 Why, Six Sigma, and the Shainin Methodology. These approaches equip learners with the skills to systematically identify root causes, implement corrective actions, and sustain improvements.

The course also introduces preventive tools such as FMEA (Failure Mode and Effects Analysis) and Control Plans, which help organizations proactively address potential issues and mitigate risks before they occur.

By the end of the course, participants will have a solid grasp of quality tools, structured problem-solving techniques, and preventive measures essential for ensuring process reliability and continuous improvement.

What You Will Learn

• Understand and apply the 7 Basic Quality Tools to analyze and solve quality-related issues.
• Utilize structured problem-solving methods such as A3, 8D, PDCA, and 5 Why to identify root causes and implement effective solutions.
• Gain practical experience in using quality tools through case studies and real-world applications.
• Implement Six Sigma principles to improve process efficiency and reduce variability.
• Apply the Shainin Methodology for data-driven problem-solving in complex scenarios.
• Develop preventive strategies using FMEA and Control Plans to minimize risks and improve product/service reliability.
• Enhance decision-making skills with statistical tools and quality improvement techniques.
• Build a continuous improvement mindset to drive innovation and operational excellence in organizations.

Key Features of the Course

• Get a year long access to the course
• Recognised qualification upon course completion.
• Flexible learning from anywhere, at any time.
• Affordable, engaging e-learning materials.
• Study at your own pace on a tablet, PC, or smartphone.
• Dedicated online tutor support.

Career Path

• Quality Engineer
• Quality Assurance (QA) Specialist
• Process Improvement Analyst
• Six Sigma Specialist
• Operations Manager
• Manufacturing Engineer
• Supplier Quality Engineer
• Lean Consultant

CPD Certificate from LIBM

Upon successful completion of your course, you can obtain your CPD certificate from LIBM.

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