REC V3 will introduce a new Schedule – Consumer Facing Switching and Billing Issues and subsequent changes are being made to the Secure Data Exchange Portal (SDEP) escalation routes. To support you through this change, a feedback survey has been created to enable you to raise your questions which will inform the agenda of the SDEP drop-in session that will take place on 09 June 2022 at 14:00 – 15:30.

Agenda

• Background to the SDEP changes
• Scope of the change
• Impacts to REC Parties
• In-flight escalations
• Questions