Become the welcoming face of any business with our free daily online Receptionist Skills training! Master essential communication, organizational, and administrative techniques to create a positive first impression. Elevate your professional capabilities and shine in any front-office role.
Course Curriculum:
- Module 1: Introduction to Reception and Receptionist
- Module 2: Business Telephone Skills
- Module 3: Representing Your Boss and Company
- Module 4: Mail Services and Shipping
- Module 5: Travel Arrangements
- Module 6: Organising Meeting and Conferences
- Module 7: Time Management
- Module 8: Record Keeping and Filing Systems
- Module 9: Business Writing Skills
- Module 10: Organisational Skills
- Module 11: Communication Skills
- Module 12: Customer Service
- Module 13: Effective Planning and Scheduling
- Module 14: Invoicing/Petty Cash
(See Curriculum)
What's included:
- CPD Certification
- Fully online, interactive course.
- 24/7 access to the course for a lifetime.
- Online support
