Receptionist Training Course

What's included:

• Grab an enrolment letter as a gift!
• Eligibility to earn a CPD & QLS endorsed certificate.
• Fully Online Recorded Class
• 24/7 & Lifetime Access
• Online support
• No hidden fees

A receptionist is the friendly face and the calming voice that keeps any office ticking smoothly. This Receptionist Training Course is designed to help learners understand the core responsibilities of a receptionist role across a variety of industries. From managing calls to handling visitors, appointments, and records, this course brings together all the key functions required of a professional receptionist. Learn how to deal with enquiries, prioritise tasks, and support colleagues while keeping the front desk orderly and welcoming.

Whether you’re new to the office world or brushing up on your receptionist expertise, this course provides the clarity and confidence you need to be a dependable presence in any workplace. Learn how to communicate effectively, stay organised, and maintain the professional standards expected of a receptionist. By the end, you’ll be well-equipped to represent a business with poise, efficiency, and professionalism—qualities every excellent receptionist should bring to the desk.

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Learning Outcomes

• Understand key responsibilities expected from a receptionist role.
• Learn how to manage phones, messages, and appointments professionally.
• Develop polite and effective customer communication as a receptionist.
• Handle daily administrative tasks with confidence as a receptionist.
• Build strong organisational habits ideal for any receptionist setting.

Who is this course for?

• Anyone looking to begin a receptionist career in any sector.
• Office workers aiming to shift into a receptionist role.
• Job seekers wanting to improve their receptionist knowledge.
• Business owners who manage their own receptionist duties.
• Individuals preparing for entry-level receptionist interviews.

Career Path & UK Average Salaries

• Receptionist – £18,000 to £26,000 per year
• Office Administrator – £20,000 to £30,000 per year
• Front Desk Coordinator – £21,000 to £28,000 per year
• Medical Receptionist – £19,000 to £27,000 per year
• Hotel Receptionist – £18,000 to £25,000 per year
• Personal Assistant – £25,000 to £35,000 per year