Aims

This module is 4th and final module in the Reducing Parental Conflict programme and highlights how to support frontline practitioners to engage with parents in addressing destructive conflict with a view to improving outcomes for children. It focuses on the skills practice of managing team members faced with parental conflict conversations to develop their skills and confidence levels, empowering managers to practically support their team members to consistently develop and subsequently apply their learning.

Note: This programme is designed for parental conflict situations and does not cover the knowledge, skills or techniques required in more complex cases of domestic abuse or domestic violence dealt with via other programmes.

Attendees

This module is specifically for those with managerial or supervisory responsibility for front line practitioners who work in a range of organisations in Lambeth. The module is designed as a skills-based workshop exploring the knowledge, skills and behaviours needed to support staff to identify, intervene or escalate parental conflict situations they encounter.

Objectives

By the end of this half-day, skills-based workshop, participants will be able to:

• Support members of staff through the handling of parental conflict situations

• Recognise the importance of maintaining a focus on reducing parental conflict

• Apply the evidence-base to day to day interactions with parents

• Utilise the tools from the toolkit to support frontline practitioners to work with parents in conflict

• Use questioning to probe for further details where necessary

• Handle supervisory discussions involving parental conflict cases

• Advise staff members on the appropriate course of action appropriate to the situation

Course Agenda

• Overview of the 3 previous modules

• Constructive conflict and its value; destructive conflict and its outcomes

• Parental conflict and the importance of early involvement

• Parental conflict conversations toolkit - using tools to overcome barriers

• Kadushin’s supervision model as applied to parental conflict

• Practicing support with structured conversations

• Debrief and action plans, summary & evaluations

Dates and times

All sessions are delivered virtually and last for 3.5 hours including a 15 minute break.

Morning sessions from 9.30 to 13.00, and afternoon sessions from 13.30 to 17.00.

MORNING SESSION, YOU MUST START YOUR LOG ON AT 09.15

AFTERNOON SESSION YOU MUST START YOU LOG ON AT 13.15

Available dates are as follows

Thursday 9th, December AM

Wednesday 10th ,February PM

Please note that we are required to confirm a list of attendees with the training provider, Knowledgepool, 7 working days ahead of the training. We will be charged in full for any cancellations after this date - if your diary commitments change and you are no longer able to attend, please provide us with 10 working days' notice.