Register Your Interest - Safer Salford Lived Experience Panel

*** Please be advised that this is not an event booking. You will need to register your interest with a valid email address and somebody will be in touch with further information about the Lived Experience Panel. ***

Salford is looking to improve the health and social care services they provide utilising the expertise of a volunteer Lived Experience Panel. Safer Salford, through the Advancing Quality Alliance (Aqua), is supporting this work.

Working alongside patients, volunteers, and staff, lived experience panel members will influence and shape the quality agenda both strategically and locally.

What do we mean by lived experience?

People with experience of living with, or caring for someone with health/care needs are an invaluable resource to health and social care quality improvement work. They not only bring their personal perspective of living with or supporting someone with health needs but can also offer many other skills, challenge and experiences. Their perspective and experience of our services is real and honest. Involvement of people with lived experience of these services is essential in this work.

What do lived experience panel members do?

• Take an active role as a member of quality improvement programmes

• Participate in quality improvement training

• Promote and deliver a person centred approach to all health and social care improvement

• Ensure the person, carer and family perspective is integral in all quality improvement work

What experience do you need?

You will have recent experience of the health and social care system, whether this is as an adult with health and care needs, family member, or carer. You will be committed to improving the NHS, social care and its services. You must be willing and able to reflect and represent the different views and diversity of patients / users with different conditions and from different backgrounds.

What do we offer you?

• Provide you with structured support to be successful in your role

• Support you to develop your leadership skills, influencing and decision making skills

• Provide you with individual support in the form of mentor (buddy)

• Quality improvement training

• Listen to you and respond

• Be honest and open when we are unable to meet deadlines

• Provide reasonable out of pocket expenses

What do we expect of you?

A lived experience panel member is asked to follow a number of principles. These reflect the requirements of the role and the organisations you will work alongside:

• Respect and promote the strategic objectives of the organisation

• Take a step back from the emotional issues and provide the group with an objective view wherever possible

• Be guided by the findings of any engagement with the wider public and outputs from quality improvement working groups

• Be committed to equality and diversity and value the contribution of people from different communities

• Consider the needs of people with protected characteristics in all work

• Adhere to the organisations confidentiality policy and not share personal or protected information with the wider public

• Respect other staff and accept others’ views, even when you don’t agree with them

• Seek support from your mentor if you have any concerns or difficulties

A video showing the work of Aqua lived experience panel can be found here.

Want to find out more? Express your interest by registering clicking the 'Register' button above.