Free

Reputation Management & "Deep Dive" Trip Advisor - Masterclass

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Alrewas Hayes Events Ltd

Alrewas Hayes

Burton-on-Trent

DE13 7DL

United Kingdom

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Event description

Description

Reputation Management & "Deep Dive" Trip Advisor

Full-day Masterclass

There’s a new skill everyone needs in Tourism and Hospitality and it is called Reputation Management. It has become a vital business need following the rapid growth and power of Trip Advisor. Master the Reputation Management and Trip Advisor and you can harness the power of customer delight which in turn means more customers for you.

This fresh and dynamic “deep dive” masterclass will guide you to reputation success.

The masterclass is presented by reputation management and Trip Advisor specialist, Malcolm Gallagher for Winning Moves and Destination Staffordshire.

Workshop highlights

Highlights include:

  • What is reputation management and why is it an important management function

  • How to go about it and what to do and what to avoid

  • Your vital REMAP plan

  • What should you be doing about understanding Trip Advisor and how it works

  • Checking the Double Q+ Triple R formula to get better listings

  • Refining your profile with Malcolm’s insider tips

  • Responding to reviews

Who should attend

This Masterclass on Reputation Management and Trip Advisor- “a deep dive” is for EVERYONE in tourism and hospitality and the visitor economy who wants to keep ahead with managing the impact on their business on reputation and reviews. It is especially useful at owners, directors and senior managers.

Agenda:

09.15 - Registration

09.30 - Start

15.30/16.00 - Close

Please note - lunch is provided on the Mastercass, if you have any dietary requirements please email this at your earliest convenience to tourism@winningmoves.com.

Directions: http://alrewashayes.com/contact/


Event Terms:

Support under the Destination Staffordshire Support for Tourism Businesses programme is only available to Staffordshire based tourism SME’s and therefore Destination Staffordshire have the right to cancel events at anytime if we do not receive sufficient quantities of Staffordshire businesses attending.



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Location

Alrewas Hayes Events Ltd

Alrewas Hayes

Burton-on-Trent

DE13 7DL

United Kingdom

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