Resident Centred Retrofit Bootcamp | RISE Online Course
Multiple dates

Resident Centred Retrofit Bootcamp | RISE Online Course

Comprehensive overview of resident engagement strategy for anyone working on a retrofit programme.

By Retrofit Information, Support and Expertise (RISE)

Location

Online

Agenda

16th September
18th September

9:00 AM - 12:00 PM

Resident Engagement (online) - Modules 1 - 3

About this event

Calling all Housing Associations, Local Authorities, and Combined Authorities to join us for a two-part CPD accredited online course. Our Resident Centred Retrofit course will equip you with the building blocks to create and deliver a successful resident engagement strategy, in order to support the outcomes of your retrofit projects.

This event will feature presentations from experts, opportunities to ask questions and workshop with peers. The content will include:

Session 1: Tuesday 16th September 09:00 - 12:00 (Modules 1-3)

  • Module 1: Why deliver resident-centred retrofit?
  • Module 2: Customer journey mapping
  • Module 3: Developing an engagement approach: People

Session 2 Thursday 18th September 09:00 - 12:00 (Modules 4-6)

  • Module 4: Developing effective engagement: Tools and methods
  • Module 5: Identifying stakeholders and developing capacity
  • Module 6: Developing your strategy

Please note, participants will need to register for both sessions within this course to receive email reminders before each session. If you have any questions, please get in touch via rise@turntown.co.uk

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Frequently asked questions

Do I need to sign up to both sessions?

Yes! Signing up to both sessions ensures you receive email reminders.

Tags

Organised by

Retrofit Information, Support and Expertise (RISE)

Retrofit Information, Support and Expertise (or RISE) is a Government-backed, expert-led service. We offer free training, guidance and support to social housing providers and Local Authorities looking to secure funding for, and deliver successful programmes of, domestic retrofit.

Formally known as the Social Housing Retrofit Accelerator (SHRA) and the Home Upgrade Hub (HUG), RISE brings both of these highly successful programmes together, creating a single, easy to navigate service.

Free
Multiple dates