Resident-led retrofit: an end-to-end approach | RISE Masterclass

Resident-led retrofit: an end-to-end approach | RISE Masterclass

In this Masterclass, we’ll look at how end-to-end services create better outcomes for residents and higher accountability for funders

By Retrofit Information, Support and Expertise (RISE)

Date and time

Location

Online

About this event

  • Event lasts 1 hour

About this event

Using Severn Wye’s practical delivery model, we’ll look at how end-to-end services create better outcomes for residents and higher accountability for funders.

Agenda:

A different starting point: How retrofit support can begin with advice on fuel poverty, energy debt, or heating issues, responding to people’s immediate needs.

From advice to action: Integrating impartial assessments, fabric-first coordination, and quality-controlled installations into a seamless resident journey.

Built-in assurance: Independent compliance checks, support to understand systems before sign-off, and a single point of accountability across the process.

Value for funders: Stronger data capture, better use of available funding, and improved resident satisfaction through a turnkey approach.

This event will be hosted online on Microsoft Teams and a link to join the event is included on Eventbrite.

If you have any questions or issues when registering, please contact the team at engagement rise@turntown.co.uk

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Retrofit Information, Support and Expertise (or RISE) is a Government-backed, expert-led service. We offer free training, guidance and support to social housing providers and Local Authorities looking to secure funding for, and deliver successful programmes of, domestic retrofit.

Formally known as the Social Housing Retrofit Accelerator (SHRA) and the Home Upgrade Hub (HUG), RISE brings both of these highly successful programmes together, creating a single, easy to navigate service.

Free