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RESTORE2 Full virtual training for care staff in the Community

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Event description
Our online session will help care homes in the West of England keep your residents safer by quickly spotting causes of deterioration.

About this event

These sessions are aimed at care homes in the West of England region (which includes Bath, North East and North Somerset, Swindon, Wiltshire, Bristol, and Gloucestershire). If you are from outside of the area please contact your local AHSN to access local training.

We know that whilst you are busy doing great work in care homes, it can be really challenging to keep up with new guidance, especially now. Often you are left to figure out on your own how to turn this into practice in your home.

You want to keep your residents safe and healthy. Research has shown that spotting when someone is unwell can be particularly difficult in a care home setting, and sadly this means opportunities to help people at an early stage may be missed. Particularly now, with concerns of COVID-19, we all want to make sure that any illness or cause of deterioration is spotted quickly, so people can get the right care for them.

We would like to help make it easy for you. As an NHS organisation who works with both health and social care, we can offer you:

💻 Free, bite-sized training, an opportunity to ask questions and share with your peers.

💡 You will leave with practical next steps and more confidence in supporting your residents and your team.

Who is this training for?

✅ All staff from any care setting in the community (including Nursing/Residential/Domiciliary/ day activity settings etc.) who provides support to people with any care needs for example Dementia, Older people, Learning disabilities, Mental health conditions, Autism etc.

Care homes support teams and other support services can access the training as well.

What will I learn?

RESTORE2TM is an award-winning physical deterioration and escalation package designed specifically for residential and nursing homes. It can also be used in the domiciliary care sector.

The tool can be used to support recognition of early soft signs of deterioration, taking observations, responding and escalate using a common language with other parts of the health and care system so that you can get the help you need quicker. The tool encompasses NEWS2 (national early warning score) and SBARD (situation, background, assessment, recommendation and decision) for communicating concerns.

The training aims to either refresh your existing knowledge or upskill if this is an area of practice you are less familiar with, and ultimately to give you the confidence to manage these difficult situations.

RESTORE2TM was developed by Hampshire, Southampton and Isle of Wight CCG and the Wessex Patient Safety Collaborative, and is being rolled out in other areas across the country.

Each session is:

1hr 15mins with optional Q&A session afterwards

• Up-to-date with emerging guidance and good practice;

• Interactive with livestreamed learning;

• Includes short-quality assured videos made specially for the care home sector;

• Plus plenty of wrap around support to answer your questions and concerns.

🎁 All training materials are provided and videos are freely available for you to use in your own home.

👉 Why not check out our most popular video, an introduction to sepsis and serious illness

Other training sessions available

RESTORE2 (Mini) and RESTORE2 (Train the Trainer)

To book on any of these, please visit:


Train the Trainer:

Both versions have been designed and tested together with homes, so they are relevant for your needs.

As the COVID-19 🦠 response escalates, the training package will also be helpful to care home staff who may be required to provide ongoing or additional support to their residents who may or may not have experienced the infection.

☕️ Bring your favourite drink and snack

🌡 You will find it helpful to bring any equipment you use for taking observations to the session.

How do I join the online training?

To access the online training you'll need to download Zoom onto your computer. Go to and install the software onto your computer. Once installed we'll provide you with a link to access the online training.

⭐ ⭐ ⭐ Please check your email address carefully when registering as all information will be sent to this address. If you have not received a link to join within 2 hours of the session start time please contact ⭐ ⭐ ⭐

What should you do before attending your session?

✅Watch the recommended videos: Managing Deterioration using NEWS - YouTube

Can’t make any of the sessions?

If none of the training times work for you, please get in touch and we’ll let you know when more sessions are available.

Visit our care home resources page

		RESTORE2 Full virtual training for care staff in the Community image

To book onto our RESTORE2 mini sessions please visit

		RESTORE2 Full virtual training for care staff in the Community image

Train the trainer sessions are available for training leads and managers. Please visit to book.

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