Monday, March 24

Retail Associate Level 3 - Online Course

By NextGen learning

Gain essential skills for a successful retail career, including customer service, sales techniques, and store operations at Level 3.

Date and time

Location

Online

Good to know

Highlights

281 days, 13 hours, 30 minutes
Online

Refund Policy

Refunds up to 7 days before event

About this event

Course Curriculum

Module 1: Introduction to Retail Associate
Module 2: Qualities of a Retail Associate
Module 3: Retail Psychology
Module 4: Importance of Consumer Behaviour
Module 05: The Importance of Communicating with Customers
Module 06: Taking Trends and Targeting Customers Effectively
Module 07: The Sales Process and Dealing with Customers at the Checkout
Module 08: Consumer Rights Act
Module 09: Introduction to Visual Merchandising
Module 10: In-Store Design
Module 11: Exterior Design
Module 12: Health & Safety for Retail Stores
Module 13: Management Skills for Leading Your Team

(See full curriculum)

Frequently asked questions

What skills will I gain from this course?

You’ll develop essential retail skills, including customer service, sales techniques, consumer psychology, visual merchandising, and store management. The course also covers health & safety, communication, and leadership in a retail environment.

Who should take this course?

This course is ideal for aspiring or current retail associates, supervisors, and managers looking to enhance their skills. It’s also beneficial for individuals interested in retail sales, customer service, and store operations.

How does this course help with customer interactions?

You’ll learn effective communication, how to understand consumer behavior, handle difficult customers, and improve sales techniques to enhance customer satisfaction and boost store performance.

Organized by

NextGen learning

$8.23

Mar 24 · 9:00 PM PDT