Retail Customer Service
£25
Retail Customer Service

Retail Customer Service

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Mendip Hub Ltd, Southover, Wells BA5 1UH

Mendip Hub Ltd

Southover

Wells, United Kingdom

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Event description

Description

This half day course is designed to help anyone working in a retail environment improve their customer service skills in order to ensure they are constantly and consistently achieving and exceeding their customers’ needs and expectations.

Learners Aims

  • Being able to identify the features of excellent customer service.

  • Being able to recognise behaviours and actions that irritate or offend customers.

  • Understanding how to communicate clearly and respectfully with customers and coworkers.

  • Understanding techniques for dealing with difficult customers.

Discount available for multiple bookings.
If you are unemployed this course will be free.
Just give us a call on 01458 254331 or email Contact@somersetbusinessagency.org for more details.

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Date and Time
Location

Mendip Hub Ltd, Southover, Wells BA5 1UH

Mendip Hub Ltd

Southover

Wells, United Kingdom

View Map

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