Take your retail career to new heights with our Level 5 Retail Management Diploma. Learn advanced strategies in customer service, operations, and team management to excel in the retail industry. Perfect for aspiring retail managers and those looking to advance their leadership skills.
Course Curriculum:
- Module 01: Introduction to Retail Management
- Module 02: Retail Strategy
- Module 03: Retail Buying and Merchandising
- Module 04: Retail Pricing
- Module 05: Supply Chain Management in Retailing
- Module 06: The Sales Process and Dealing with Customers at the Checkout
- Module 07: Importance of Consumer Behaviour
- Module 08: Taking Trends and Targeting Customers Effectively
- Module 09: The Importance of Communicating with Customers
- Module 10: Choosing a Retail Location
- Module 11: Retail Psychology
- Module 12: Negotiate the Right Deal with Suppliers
- Module 13: Develop Store Security Procedures
- Module 14: Management Skills for Leading Your Team
- Module 15: Selling in Multiple Channels
- Module 16: Retail Brand Management
- Module 17: Health & Safety for Retail Stores
- Module 18: Consumer Rights Act
(See Curriculum)
What's included:
- CPD Certification
- Fully online, interactive course.
- Free PDF certificate on course completion.
- 24/7 access to the course for a lifetime.
- Online support
